Job Description
Job Description
At-a-Glance:
Are you ready to build your career by joining an international automotive company? If so, our client is hiring a Collections Administrator.
Position Type:
- Contract
- Hybrid - 4 days in office with 1 WFH day on a weekly basis after training and review of productivity.
Required:
- High School Diploma (GED) required.
- Bachelor's Degree preferred.
- High attention to detail.
- Auto finance collection experience preferred, skip work also preferred.
- Microsoft Office experience.
Responsibilities:
- Responsible processing and handling insurance total loss correspondence received through mail and emails and support the team with call handling through high volume call periods (approximately 5 per day).
Key Responsibilities:
- Upload total loss correspondence received through/mail email.
- Maintain records of check received for total loss and vehicle repairs.
- Endorse checks.
- Maintain working relationships with vendors to ensure compliance and performance measures are met.
- Communicate with the skip vendors for the purpose of developing a strategy to resolve accounts, to receive new/updated information, and provide direction when necessary.