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Hotel Night Auditor

Montana Trailhead Inn
locationBillings, MT, USA
PublishedPublished: 6/14/2022
Travel & Tourism

Job Description

Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation:

$16 - $17 hourly

Responsibilities:

  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
  • Provide exceptional service to all hotel guests during their stay
  • Process additional administrative, bookkeeping. and accounting procedures as required

Qualifications:

  • Outstanding communication skills and excellent customer service skills are required
  • High school diploma or equivalent required; some college preferred
  • Computer proficiency is required; experience with accounting or reservation software is preferred
  • Requires a flexible schedule that allows for overnight shift hours
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required

About Company

If you are looking for a friendly, family environment and not just a job, then we are the best place for you.

  • Discounted Dental, Vision, and Supplemental Insurance
  • 401(k) with a company matching potential
  • Employee discounts at company-owned properties
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