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Service Advisor / Manager

Top Notch Automotive INC
locationWaterboro, ME, USA
PublishedPublished: 6/14/2022
Automotive
Full Time

Job Description

Job Description

We are in need of a full time skilled & experienced Service Advisor / Manager to join our team. A successful candidate will possess excellent customer service skills & a working knowledge of mechanical repairs. The ideal candidate is someone who is comfortable in a fast paced environment & is able to work independently while simultaneously providing assistance to customers & co workers as needed. We are looking for a detail oriented professional who will ensure that all customers are provided with Top Notch customer service, consultation & explanation of required automotive services as well as sales & scheduling, someone who is also willing to continually improve their knowledge of car repair.

Responsibilities:

· Arriving 15 minutes prior to opening to perform opening duties

· Responsible for the visual presentation of the facility

· Answer customers questions

· Speak with customers about their vehicles

· Handle intake of customers & their vehicles

· Handle scheduling

· Write estimates

· Place orders

· Keep track of inventory & replenish stock as needed

· Be friendly and approachable while explaining things in a way that customers can understand.

· Answer phones & answer questions customers may have regarding their repair/s or estimate/s.

· Assist technicians in the shop as needed

Schedule:

· Monday-Friday 8-5

· Day shift

· Overtime Pay

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