Job Description
Job DescriptionThe Opportunity
Description
- Installs and supports network equipment with guidance from Network Operations team to include handheld RF Scanner.
- Coordinates or performs New Physical or Virtual Server installation, IOS Upgrades, critical patching, and maintenance with assistance from the Server Team.
- End to end roadmap ownership including; ordering, imaging, troubleshooting, and maintaining accurate inventory management through Service-Now.
- Provides operational support to the Mill related computer systems and installed applications, resolves minor infrastructure problems, and escalates higher impact issues.
- Leads the planning and execution of Mill cyber and infrastructure projects.
- Manages and coordinates local Infrastructure vendors work at site.
- Ensures LAN/WAN and related computer systems are compliant within established control procedures.
- Review and control access to MDF and other sensitive areas with established control procedures.
- Seeks out and relays future technology recommendations between mill and centralized technology teams.
- Coordinates technology recommendations and changes from other IT teams.
- Performs site IT administration support, requests new employee accounts (LAN, email, etc.), provides IT on-boarding training.
- Procures IT infrastructure components according to KC established procurement process.
- Provides education to Mill users on KC available technologies and their proper use.
Experience Required for Your Success
Requirements:
- College associate’s degree
- 5 years of relevant experience with demonstrated skills or 7-9 or more years of applied experience with demonstrated skills described defined.
- Troubleshooting and solving basic computer issues, familiar with Windows XP/7/10/11, Windows 2003/2008/2012 Server, SQL Server 2003/2008/2012/2016/2019, Cisco Networking, LAN networks, Wireless networks, Firewalls, Microsoft Office products, Office 365, SharePoint, smartphones, and tablet (IOS, Android).
- Ticketing system management for Incident and Request tracking (i.e.: Service Now)
Benefits:
- Medical, Dental, and Vision Insurance plans
- 401K Offered
Company DescriptionDiversity is our legacy, our today, and our tomorrow.
As an employee-owned, women-led organization, we have a long-standing commitment to fostering a diverse and inclusive workforce while helping our clients achieve the same. We’re inspired to do our best work every day because our best work enriches careers and lives, drives business successes, and fuels technology innovation.
Company Description
Diversity is our legacy, our today, and our tomorrow.\r\nAs an employee-owned, women-led organization, we have a long-standing commitment to fostering a diverse and inclusive workforce while helping our clients achieve the same. We’re inspired to do our best work every day because our best work enriches careers and lives, drives business successes, and fuels technology innovation.