Job Description
Job Description
We are looking for a Housing Specialist to join our team in New Orleans, Louisiana, supporting essential administrative functions within the IT department. This short-term contract to full time position offers an opportunity to contribute to meaningful initiatives within a non-profit organization. The ideal candidate will excel in managing procurement tasks, supporting projects, and maintaining effective communication across teams.
Responsibilities:
• Facilitate IT-related procurement processes, including preparing purchase requests, coordinating with vendors, and tracking orders to ensure compliance with organizational policies.
• Assist the IT Director in coordinating major projects such as electronic documentation and camera implementations, ensuring timelines and deliverables are met.
• Maintain and update the organization’s WordPress website with IT-related content, ensuring accuracy and precision.
• Monitor IT service tickets, documenting requests and following up to ensure timely resolution while maintaining clear communication with staff.
• Serve as a liaison between the IT department and agency staff, promoting effective and clear communication.
• Manage administrative tasks such as drafting documents, creating spreadsheets, and organizing correspondence using Microsoft Office tools.
• Support internal teams by scheduling appointments and coordinating meetings as required.
• Provide excellent customer service by addressing inquiries and resolving issues efficiently.
• Perform additional administrative duties to support the IT department’s operational needs.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Strong organizational skills with experience in managing schedules and appointments.
• Ability to handle inbound and outbound calls professionally and efficiently.
• Excellent written and verbal communication skills for email correspondence and customer service.
• Familiarity with data entry and maintaining accurate records.
• Experience with WordPress or similar platforms for website updates.
• Capability to multitask and prioritize responsibilities in a fast-paced environment.
• Previous experience in procurement or project coordination is a plus.
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