Job Description
Job Description: Director of Information Systems
Location: Boston, MA (Hybrid)
Reporting To: Chief Operating Officer
About the Opportunity
We are partnering with a mission-driven, high-growth organization leveraging innovative technology to drive meaningful impact at scale. Operating at the intersection of data, operations, and community impact, this organization delivers critical services to tens of thousands of individuals annually and continues to expand its reach, capabilities, and technical sophistication.
This is a unique opportunity to join a forward-thinking leadership team and shape the future of an evolving technology ecosystem. The organization is investing heavily in modern platforms, data strategy, cloud infrastructure, and cybersecurity, making this an ideal role for a leader excited about building, scaling, and innovating.
The Role
The Director of Information Systems will lead the strategy, architecture, and execution of the organization’s IT and systems landscape. This role blends hands-on technical leadership with strategic vision, ensuring systems are secure, scalable, and aligned with business growth.
You will oversee information security, IT operations, Salesforce ecosystem strategy, and enterprise systems, while driving modernization initiatives and fostering a culture of innovation.
Key Responsibilities
Technology Strategy & Leadership
- Define and execute a forward-looking IT and digital transformation strategy
- Act as a trusted advisor to executive leadership on technology investments and innovation
- Lead cross-functional initiatives that improve scalability, efficiency, and data-driven decision making
Systems & Platform Ownership
- Own and evolve the organization’s Salesforce ecosystem, including roadmap, enhancements, and integrations
- Partner with business stakeholders to translate needs into modern, scalable system solutions
- Drive the adoption of cloud-based technologies and automation tools
Cybersecurity & Risk Management
- Design and implement robust security frameworks, policies, and controls
- Identify vulnerabilities and proactively strengthen the organization’s security posture
- Ensure compliance with relevant regulatory standards (e.g., HIPAA or similar frameworks)
- Monitor emerging threats and implement cutting-edge security solutions and best practices
Data & Innovation
- Champion a data-first culture, advancing reporting, analytics, and dashboarding capabilities
- Explore and implement emerging technologies to enhance operational impact
- Build systems that enable better insights, client outcomes, and organizational performance
Team & Vendor Leadership
- Lead and grow a high-performing IT and systems team
- Manage external vendors and strategic partners across infrastructure, compliance, and applications
- Foster a collaborative, innovative, and solutions-oriented team culture
What You Bring
Experience
- 5–8+ years of progressive experience in IT, systems, or technology leadership roles
- Proven success leading technology strategy in a growth-oriented environment
- Experience managing and developing technical teams
Technical Expertise
- Strong experience with Salesforce (administration, architecture, or platform ownership)
- Familiarity with cloud platforms (e.g., Microsoft Azure, Office 365 ecosystem)
- Experience with data systems, databases (SQL), and reporting tools
- Solid understanding of cybersecurity frameworks and compliance environments
Leadership & Mindset
- Strategic thinker with the ability to execute hands-on when needed
- Passion for innovation, continuous improvement, and leveraging new technologies
- Strong collaborator with the ability to translate technical concepts into business value
- Comfortable operating in a dynamic, fast-paced, and evolving organization
Why Join
- Opportunity to lead technology transformation at scale
- Exposure to cutting-edge tools, platforms, and security practices
- High visibility role with direct impact on organizational growth and strategy
- Collaborative leadership environment focused on innovation and measurable outcomes
- Strong investment in modern systems, data, and digital capabilities