Job Description
The scope of work includes, but is not limited to, the following key areas:
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- Accounts Payable processing and Customer follow-up
- Account Reconciliation and Analysis
- Phone and Satellite office coverage
- Quality Assurance and issue resolution
- Other duties assigned, special projects
- Accounts Payable
- Review and/or approve a high volume of vendor invoices, staff reimbursements, and vouchers with required documentation for compliance with rules and regulations.
- Obtain W-9 information for vendor payments. o Process financial data into the PeopleSoft and Coupa Financial Systems.
- Communicate with offices regarding outstanding voucher documentation and other payment issues.
- Assist with vendor and office inquiries regarding status of payment.
- Research and resolve exceptions identified in monthly quality assurance efforts.
- Handle volume of customer inquiries via email, phone, and in-person with an end goal of 100% customer satisfaction.
- Reconciliation and Analysis o Work closely with customers to provide reconciliation assistance with Monthly Financial Statements as well as general budget reporting.
- 3+ years of relevant work experience in a fast-paced environment with demonstrable skill with MS Office Suite, specifically Excel and Outlook.
- Experience being able to reconcile account information.
- Experience working in a Customer Service or Accounting environment, preferably in Accounts Payable.
- Proficiency in various automated financial systems and state-of-the-art accounting software programs. Knowledge of PeopleSoft and Coupa Financial Systems preferred.
- Ability to pass a criminal background check.
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Education Requirements:
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- Bachelor’s degree in Accounting, Finance, or Business Administration is preferred but related work experience will be considered as a substitute.
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Candidate Requirements
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- 3+ years of experience in Accounts Payable, Customer Service, or equivalent work experience.
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Competencies
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- Strong communication skills, both verbal and written essential.
- Strong customer service skills.
- Ability to work in a team environment.
- Customer-friendly, team-oriented individuals with strong communication skills and attention to detail.
- Adept in reconciling customer account information with an ability to review and apply financial policies and procedures for payment submission (ex. vouchers, vendor invoices, and/or staff reimbursements).
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