Job Description
Job Description
Job Description & Expectations
Responsibilities:
- Provide facilities services to ensure proper building maintenance, procurement of supplies, daily inspection of site(s), validation of work orders.
- Liaison with building maintenance, including regular communication.
- Liaison with key internal and external business partners, including any and all necessary vendors and corporate HR, IS&T, EHS, and Security.
- Oversee budgets and create spreadsheets/trackers, including Purchase Orders.
- Create weekly activity and status reports.
- Provide conference room arrangement and maintenance, including calendar scheduling.
- Assist with providing equipment removal passes and visitor badges where required.
- Perform other support duties as required by the department or office.
Additional Day to Day Tasks:
- Maintain professional appearance of common areas and conference rooms.
- Greet and assist all visitors; maintain company visitor sign in book. Coordinate visitor transportation and travel if needed.
- Order, maintain, and track inventory for break room and office supplies. Maintain professional appearance of break rooms and conference rooms.
- Handle any user errors/ questions -day to day can be different based on volume of requests.
- Help with any transitions and moves.
- Vendor management – Coordinate service requests with property management and/or external vendors. Handling issues as they arise.
- Use employee information applications to obtain employee information and conference room schedules.
- Function as after-hours contact for property management.
- Be responsible for overall office safety and security.
- Deliver mail, handle outgoing and incoming mail delivery, and maintain mailroom organization
Client Culture/Expectations:
- Manager isn’t always onsite – being able to navigate any roadblocks, being proactive, reaching out to team members when needed.
- Navigating an environment with little to no set processes.
- Focus on relationship building- leveraging your team relationships for knowledge transfer and collaboration.
- Not only understanding your role, but proactively Identifying areas you can increase efficiencies – sharing feedback and recommendations on process improvement.
- Seeking answers if not readily available.
- Following processes established in training.
- Taking initiative – becoming the subject matter expert in your role
- Greatest opportunity for growth: partnering with your manager on internal processes and knowledge transfer, understanding internal workflows, being vocal about process improvement and ways to take on more tasks and add value
Common Challenges:
- Little direction given– ability to troubleshoot issues without a manager present. Making sure you understand your manager’s expectations – requires you to put forth the effort to have this conversation.
- Remote – not always close to team members that can help. Important to prioritize relationship building, so you have others to lean on. Taking ownership of your role.
- Task oriented role – some days can seem slow. Seeking out areas to help them in and take on more tasks that help with personal growth – always assessing where you can add value.