Job Description
Job Description
The Medical Assistant / Receptionist plays a vital dual role in providing clinical support and administrative assistance within a healthcare setting. This position is responsible for facilitating smooth patient flow, supporting medical staff with clinical tasks, and ensuring excellent patient service through efficient front desk operations.
Responsibilities
- Greet and check in patients, verifying personal and insurance information
- Schedule and confirm patient appointments
- Assist medical staff with basic clinical tasks such as measuring vital signs and preparing patients for exams
- Manage phone calls and respond to patient inquiries professionally
- Maintain accurate and organized patient records
- Assist with billing and insurance documentation as needed
- Ensure the waiting area and examination rooms are clean and well-stocked
- Coordinate communication between patients, physicians, and other healthcare providers