IT Support Technician (Printer hardware/Servers/Cabling Exp) - CCD

Job Description

Job Description

Tech II Work includes, but not limited to:

· Tech I tasks (< 50%)

· Break/Fix and IMAC

o Multifunction and Complex Printers

o UPS and Servers (Single Processor)

· Smarthands (Network)

· Complex Software Support

o Reimaging, Viruses, Data Migration

· In-Home/In-Office Support

· Intra-room cabling

· Customer Soft Skills Training – refresher

· CompTIA Server +

· OEM Server Certifications

· Advanced Printer Certifications

· FOC Triage and Tech Support Training

Intermediate Workforce

· Career Development Position

· Increasingly difficult tasks and assignments as directed

· May diversify and specialize in select segmented technical and/or Client expertise

· Possesses proven customer service, communications and time management skills

Company DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes.
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovation

Company Description

We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation