Job Description
Job DescriptionWe are seeking a detail-oriented and proactive A/R Credit & Collections Specialist to join its finance team. This role plays a key part in maintaining healthy cash flow by managing customer credit, resolving payment issues, and driving timely collectionswhile building strong internal and external relationships.
If you enjoy a mix of analysis, communication, and problem-solving, this is a great opportunity to make a direct impact in a stable and collaborative environment.
What Youll Do
- Establish, review, and manage customer credit limits for new and existing accounts
- Monitor accounts receivable aging and proactively manage collection efforts
- Handle escalated or complex delinquent accounts, negotiating payment resolutions
- Investigate and resolve billing discrepancies, unapplied cash, and credit holds
- Conduct collection calls and follow-ups to ensure timely payments
- Partner with Sales and Finance teams to resolve disputes and maintain customer relationships
- Utilize credit reporting tools (D&B, CreditSafe, etc.) to assess risk and make informed decisions
- Maintain accurate documentation and reporting to support financial operations
What Were Looking For
- 35+ years of credit and collections / accounts receivable experience
- Associate degree or equivalent experience preferred
- Experience with credit reporting tools
- Strong communication, negotiation, and analytical skills
- Ability to manage multiple priorities and work independently
- Proficiency in Microsoft Excel (intermediate to advanced preferred)
- Professional presence and ability to work with stakeholders at all levels