Automotive Service Advisor

Job Description

Job Description

Pay: $66,000.00 - $125,000.00 per year

Job description:

Brooklyn Chrysler Dodge Jeep Ram is expanding and looking for an Experienced Service Advisor / Service Writer to join our high-performing team. If you have experience with domestic brands such as Chrysler, Dodge, Jeep, Ram, Chevy, or GMC, we want to talk to you! Dispatch experience is a strong plus.

This is an exciting opportunity to work with a busy, established dealership in the heart of Brooklyn, offering competitive pay, excellent benefits, and long-term career growth.

Why Work With Us?

• Competitive annual pay $66,000 – $125,000 (DOE & bonus potential)

• Full benefits package: medical, dental, vision, 401(k), PTO

• Opportunity to work with a high-volume, reputable Chrysler Dodge Jeep Ram dealership

• Professional growth, factory training, and advancement opportunities

• Supportive, team-driven culture in a modern dealership environment

Your Role & Responsibilities

• Serve as the primary point of contact for customers during the service process

• Greet customers in person or by phone, schedule appointments, and ensure timely vehicle diagnosis

• Clearly explain recommended services, repairs, and associated costs

• Maintain strong communication between customers and technicians to ensure smooth workflow

• Generate repair orders, invoices, and ensure all documentation meets compliance standards

• Educate and advise customers on vehicle maintenance and repair needs

• Assist with dispatching repair orders to technicians when needed

• Ensure an excellent customer experience by delivering on-time, high-quality service

• Attend team meetings, training sessions, and contribute to continuous improvement

Qualifications & Skills

• 2+ years dealership Service Advisor / Service Writer experience REQUIRED

• Experience with Chrysler, Dodge, Jeep, Ram, or other domestic brands strongly preferred

• Dispatch experience is a PLUS

• High school diploma or GED required (post-secondary automotive training a plus)

• Strong knowledge of automotive mechanical and electrical systems

• Excellent customer service, sales, and communication skills

• Professional appearance with a friendly, outgoing personality

• Ability to remain professional and calm under pressure in a fast-paced environment

• Valid driver’s license with a clean driving record

• Computer proficiency (CDK experience a plus)

• Team-oriented, dependable, and highly organized

Benefits

• Health, Dental, and Vision Insurance

• 401(k) Retirement Plan

• Paid Time Off (PTO)

• Ongoing training and professional development

• Career advancement opportunities within the dealership

Ready to Grow Your Automotive Career?
If you’re a motivated Automotive Service Advisor, Service Writer, or Service Consultant with dealership experience and a passion for delivering exceptional customer service, apply today to join Brooklyn Chrysler Dodge Jeep Ram.

Job Type: Full-time

Benefits:

• 401(k)

• Dental insurance

• Employee discount

• Health insurance

• Paid time off

• Professional development assistance

• Vision insurance

Experience:

• Dealership: 2 years (Required)

• Service Advisor: 2 years (Required)

Ability to Commute:

• Brooklyn, NY 11213 (Required)

Work Location: In person