CONCESSION STAND ATTENDANT

Job Description

Job Description

The Concession Stand Attendant at the ARMCO Park Pool prepares and serves food/drinks, handles cash/card payments, provides excellent customer service, maintains cleanliness, restocks supplies, and operates POS systems in a fast-paced environment, ensuring food safety and guest satisfaction. This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.

QUALIFICATIONS:

• Minimum 16 years old; required.
• Previous experience working with Point-Of-Sale (POS) transactions; preferred.
• CPR/First Aid/AED Certification – training will be provided.
• Ability to work with people from a variety of different ethnic, socioeconomic, educational, religious, sexual, and generational backgrounds.
• Ability to communicate effectively and work collaboratively in a team-oriented environment.

ESSENTIAL FUNCTIONS:

1. Greet guests warmly, take food and beverage orders accurately, and address customer inquiries.
2. Operate equipment such as popcorn machines, hot dog rollers, to prepare items according to health and safety standards.
3. Replenish food, drinks, and supplies; report low stock to supervisors.
4. Adhere to health and safety guidelines, check food quality, and ensure proper handling.
5. Process payments using POS systems (e.g., Square), handle cash accurately, and reconcile register tills at the end of shifts.
6. Maintain a clean workstation by sanitizing counters, cleaning equipment, and disposing of trash.
7. Cultivate positive relationships and maintains effective communication with patrons and staff.
8. Conduct oneself in a professional manner at all times according to the YMCA Code of Conduct.
9. Attend required staff meetings and trainings.
10. Follow YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention and emergency procedures.

WORKING ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to perform all physical aspects of the position; including walking, standing, bending, reaching, and lifting. Work schedule will include daytime hours and ability to travel to all program activity sites.

ALL POSITIONS REQUIRE THE FOLLOWING CLEARANCES FOR EMPLOYMENT PRIOR TO THE DATE OF HIRE. CLEARANCES ARE ACCEPTED WITHIN 2 YEARS OF THE HIRE DATE.

• PA CRIMINAL RECORD CHECK
• PA CHILD ABUSE HISTORY CERTIFICATION
• FBI (DHS) FINGERPRINTING HISTORY CLEARANCE

ALL APPLICANTS MUST HAVE A VALID EMAIL ADDRESS AND VOICEMAIL MUST BE SET UP IN ORDER TO COMPLETE ONBOARDING PROCESSES.