Job Description
Job Description
AMG & Associates, Inc. is a leading provider of contract management and consulting services for government agencies and private sector organizations. Our team of experienced professionals is dedicated to delivering high-quality solutions that help our clients achieve their goals and objectives. We are committed to providing a supportive and inclusive work environment that fosters growth and development for our employees.
Job Summary:
We are seeking a highly skilled and motivated CMDB Administrator to join our team. The CMDB Administrator will be responsible for managing and maintaining our Configuration Management Database (CMDB) to ensure accurate and up-to-date information is available for all IT assets and services. The ideal candidate will have a strong background in ITIL processes and experience with CMDB tools and technologies.
Key Responsibilities:
- Design, implement, and maintain the CMDB architecture and data model
- Develop and maintain CMDB policies, procedures, and standards
- Ensure data integrity and accuracy within the CMDB
- Monitor and report on CMDB performance and usage metrics
- Coordinate with IT teams to identify and collect asset and service data for the CMDB
- Perform regular audits and reconciliations to identify and resolve data discrepancies
- Troubleshoot and resolve any CMDB-related issues
- Develop and maintain CMDB documentation and training materials
- Stay up-to-date on industry best practices and trends related to CMDB management
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum of 3 years of experience in CMDB administration
- Strong understanding of ITIL processes and best practices
- Experience with CMDB tools and technologies, such as ServiceNow or BMC Remedy
- Excellent analytical and problem-solving skills
- Strong attention to detail and ability to work independently
- Excellent communication and interpersonal skills
- ITIL certification is a plus
Why Work for AMG & Associates, Inc.:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Supportive and inclusive work environment
- Collaborative and dynamic team culture
- Work on challenging and meaningful projects for reputable clients
- Make a positive impact on the organization and the community
If you are a highly organized and detail-oriented individual with a passion for IT asset management, we encourage you to apply for the CMDB Administrator position at AMG & Associates, Inc. We are committed to providing our employees with a fulfilling and rewarding career experience. Join our team and be a part of our success!