Billing Supervisor

Community Health Centers of the Rutland Region

Published: 6/14/2022

Job Description

COMMUNITY HEALTH:

Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.

ABOUT THE ROLE:

Under the direction of the Billing & Coding Manager, the Billing Supervisor is responsible for the quality control of the entire revenue cycle including but not limited to; charge entry, claims submission and tracking, collecting, and payment posting.

FUNCTIONS OF THE POSITION:

Expertise in processing insurance carrier payments/denials.
Strong knowledge and accuracy in processing charges into practice management system.
Strong attention to detail and analytical skills to identify areas of charge capture delay and/ or denials.
Resolve patient/customer complaints in a timely manner.
Ability to assign CPT/HCPCS/ICD 10 diagnosis codes according to CPT and insurance carrier guidelines.
Maintains current knowledge of billing system and coding changes
Ability to contact and work with patients setting up payment plans for CHCRR services
Provide training and oversight of the billing and collections employees.
Review charge entry batches and provides feedback to appropriate staff.
Ensure correct coding, timely charge entry, billing compliance, and with the Billing & Coding Manager, provide on-going education to billing staff.
Reporting to the Billing & Coding Manager, the Billing Supervisor has input into the selection of staff, training employees, planning, assigning and directing work, addressing complaints and resolving problems.

SKILLS REQUIRED FOR SUCCESS:

Associate’s Degree preferred or equivalent experience.
Coding or Billing Certificate Required.
Minimum of 5 years of experience in medical billing
Knowledge of medical billing and customer service
Knowledge of computer applications and word processing
Proficiently use Microsoft Office products; willing and able to learn new systems.
Ability to multi-task, phone skills, strong computer skills, maintain confidentiality
Ability to effectively select, supervise and train employees to include organizing, prioritizing and scheduling work assignments
Ability to effectively communicate, both orally and in writing.
Prior experience working with Medicare, Medicaid, other government payors and commercial insurance.
Knowledge of Medent or other EMR billing software preferred.

OTHER DUTIES:

Participates in improvement projects, initiatives and related training in areas of responsibility.
Attends required meetings
Participates as a team player
Assumes other tasks as assigned

HOW WE SUPPORT YOU:

Work Life Balance
Generous Time Off
Medical, dental, and vision insurance.
Health savings account option.
Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.