Senior ServiceNow Administrator: $51/hr

Infonet Consulting Group, Inc.

Miramar, FL, USA

Published: 6/14/2022

Technology

Full Time

Job Description

One of Infonet's premier clients has an opening for a Senior ServiceNow Administrator. (8775)

RATE: $51/hr 1099/Corp-to-Corp or $47/hr-W2

JOB LENGTH: 12 Months

TERMS: Contract

SCOPE OF WORK

• Oversee the configuration, customization, and maintenance of the ServiceNow platform, ensuring optimal performance and stability
• Lead the implementation of new modules, applications, and enhancements based on business requirements
• Collaborate with IT and business stakeholders to define and document technical specifications and workflows
• Develop and enforce best practices for ServiceNow administration, including system security, user access, and data integrity
• Troubleshoot and resolve complex issues related to the ServiceNow platform, providing timely support to users
• Conduct system upgrades, patches, and maintenance to ensure the platform is up-to-date and secure
• Create and maintain comprehensive documentation for system configurations, processes, and procedures
• Provide training and mentorship to junior administrators and other team members on ServiceNow functionalities and best practices
• Monitor system performance metrics and make recommendations for improvements and optimizations
• Stay current with ServiceNow updates, features, and industry trends, evaluating their potential impact on the organization
• Enforces ServiceNow license management & governance (e.g. User, App, API Usage, Custom Tables, etc)

REQUIRED SKILLS / EXPERIENCE

• Strong understanding of ITIL processes and ServiceNow best practices
• Proficiency in ServiceNow scripting languages (JavaScript, GlideScript) and web technologies (HTML, CSS, AJAX)
• Experience with ServiceNow modules such as Incident, Problem, Change, and Asset Management

PREFERRED SKILLS / EXPERIENCE

• 5+ years of experience as a ServiceNow Administrator, with a proven track record of successful implementations and management
• Knowledge of database management and SQL (MariaDB)
• Experience with ServiceNow Remote Process Synchronization
• Experience with ServiceNow On-Prem instance implementation, management, and troubleshooting

PREFERRED EDUCATION

• Bachelor’s degree in Information Technology, Computer Science, or a related field

PREFERRED CERTIFICATIONS

• ServiceNow Certified System Administrator (CSA) certification required
• Additional ServiceNow certifications (e.g. Certified Implementation Specialist) preferred

TRAVEL REQUIREMENT

• None

Company DescriptionInfonet is an Information Technology staffing firm based in South Florida. The company was founded over 20 years ago by IT Hiring Managers and Software/Hardware Engineers.
What distinguishes Infonet is our passion to serve you. We take your job search seriously, not ourselves.

Company Description

Infonet is an Information Technology staffing firm based in South Florida. The company was founded over 20 years ago by IT Hiring Managers and Software/Hardware Engineers.\r\nWhat distinguishes Infonet is our passion to serve you. We take your job search seriously, not ourselves.