Job Description
Summary
The Integration Manager is responsible for the safe, efficient, and on-time execution of integration operations. This role leads integration personnel and activities, drives quality and schedule performance, supports both production and custom-build programs, and develops standardized processes that improve consistency, scalability, and operational excellence.
Essential Duties
- Lead all day-to-day integration operations to ensure products are built safely, on schedule, within budget, and to quality standards.
- Identify, escalate, and drive resolution of issues that threaten quality, schedule, or customer commitments.
- Plan and manage labor, production schedules, materials, and resources to meet customer delivery commitments while maximizing operational efficiency.
- Own department performance, including quality, productivity, safety, attendance, and continuous improvement.
- Partner with Engineering, Supply Chain, Project Management, and Quality to successfully execute production, custom builds, prototypes, and new product introductions while resolving manufacturing issues.
- Develop, implement, and continuously improve standardized work instructions, assembly processes, tooling, and manufacturing best practices.
- Recruit, develop, coach, and manage integration personnel while building a culture of accountability, teamwork, and operational excellence.
- Perform other duties as assigned.
Supervisory Responsibilities
This role supervises the following positions:
- Integrator
- Senior Integrator
- Graphics Installer
Qualifications
The following knowledge, skills, and abilities (KSAs) are required for this position:
Education and Experience
- Associate degree in Manufacturing, Industrial Technology, Engineering Technology, Operations Management, or related field; or equivalent combination of education and relevant work experience.
- Five years of experience in manufacturing, production, assembly, integration, or related operations environments.
- Three years of experience leading or supervising production personnel.
- Experience supporting custom-engineered products, low-volume/high-mix manufacturing, electronics integration, kiosks, industrial equipment, or similar products.
- Experience implementing Lean Manufacturing, Continuous Improvement, or similar operational excellence methodologies.
Language
- Fluent in written and verbal English; bilingual English/Spanish preferred.
- Able to read, analyze, and interpret technical documents, manufacturing drawings, procedures, specifications, and business correspondence.
- Able to write reports, work instructions, procedures, and performance documentation.
- Able to effectively communicate with employees, managers, engineers, suppliers, and customers.
- Able to present information clearly and professionally in both individual and group settings.
Mathematical
- Able to perform calculations involving percentages, ratios, decimals, and basic statistical measurements.
- Able to analyze production metrics, labor utilization, quality performance, and operational trends.
- Able to interpret schedules, forecasts, capacity planning data, and performance indicators.
Reasoning
- Able to identify problems, collect and evaluate information, establish facts, and develop practical solutions.
- Able to prioritize competing demands in a fast-paced manufacturing environment.
- Able to make sound decisions based on operational, quality, and business requirements.
- Able to interpret technical information and apply it to production processes.
- Able to lead structured problem-solving and continuous improvement efforts.
Computer
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Experience with ERP systems (e.g., ABAS or equivalent) and project/task tracking tools (e.g.,
- Monday.com)
- Familiarity with CAD drawings and engineering documentation
Tools and Equipment
- Hand and power tools commonly used in product integration and assembly
- Electrical and mechanical assembly tools
- Measurement and inspection equipment
- Barcode scanners and production tracking systems
- Computers, printers, and office equipment