Animal Caretaker & Front Desk at Tangled Tails
Travel & Tourism
Job Description
Job Description
Join the Tangled Tails team and get hands-on training in dog daycare, boarding, and front desk care. This is a part-time role covering both animal care and the front desk, under 20 hours per week. Applicants 16 and older are welcome.
Schedule
- Shifts fall in the afternoon and evening, generally between 2:00 PM and 10:00 PM
- Typically 3 to 4 hours per shift
- Days and times vary week to week based on the daycare and boarding schedule
- Occasional evening kennel round at 9:00 PM, usually 10 to 30 minutes
- Weekend and holiday availability required — we operate 7 days a week, and holidays are our busiest boarding periods
What You'll Do — Animal Care
- Supervise daycare playgroups and keep every dog safe and engaged
- Feed, water, and administer scheduled medications
- Take dogs out on a consistent potty schedule
- Monitor each dog's health and behavior and report changes right away
- Clean and sanitize kennels, play yards, and common areas
What You'll Do — Front Desk
- Greet every client and pet by name at check-in and check-out
- Answer phones and respond to client questions
- Book grooming, daycare, and boarding reservations
- Take payments and handle retail purchases
- Verify vaccination records before any pet is accepted
What We're Looking For
- Comfortable around dogs of all sizes and temperaments
- Reliable — when you're scheduled, dogs are counting on you being here
- Friendly and clear with clients, in person and on the phone
- Calm and steady when the lobby is busy or a dog is stressed
- Able to stand and move for an entire shift, lift up to 50 lbs, bend and kneel
- Willing to work outdoors in all weather
- No prior experience required — we train
What We Offer
- We pay in full for a professional canine handling certification through Dog Handler Academy, completed on the clock, never on your own time
- Pay starts at $12.00/hr and moves to $14.00/hr once you complete your certification and 90-day probation
- A published career ladder with defined pay bands, so you always know what earns the next step
- Structured onboarding with 30, 60, and 90-day check-ins
- Discounted grooming, daycare, and boarding for your own pets
- Tips shared with the team
Apply through this posting, or stop by and see us at 2121 Adventureland Dr, Altoona, IA 50009. We look forward to meeting you.
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