Courtyard by Marriott - Assistant General Manager

Courtyard Columbia Cayce

Cayce, SC, USA

Published: 6/14/2022

Retail

Job Description

Job Title: Assistant General Manager

Property: Courtyard by Marriott Columbia/Cayce, SC

The Courtyard by Marriott Columbia/Cayce is seeking a hands-on, service-driven Assistant General Manager to join our leadership team. This role is ideal for a hospitality professional who thrives in a fast-paced environment and enjoys leading teams, driving guest satisfaction, and supporting overall hotel performance.

Position Overview
The Assistant General Manager will primarily oversee Front Office and Bistro restaurant operations while supporting the General Manager in the day-to-day leadership and smooth operation of the hotel. This position plays a key role in delivering exceptional guest experiences, ensuring brand standards are met, and helping the hotel achieve financial and operational goals.

Key Responsibilities

Oversee daily Front Desk and Bistro operations, ensuring exceptional guest service and brand compliance
Lead, coach, and develop team members to maintain a positive and productive work environment
Assist with scheduling, training, and performance management
Monitor guest feedback, online reviews, and service recovery efforts
Support revenue goals, cost controls, and operational efficiency
Ensure compliance with Marriott brand standards and company policies
Step in as Manager on Duty as needed and assist the General Manager with overall hotel operations

Qualifications

Previous hotel leadership experience required (Front Office or Operations preferred)
Marriott experience is a strong plus
Strong leadership, communication, and problem-solving skills
Ability to work flexible schedules including evenings, weekends, and holidays
Passion for hospitality and delivering outstanding guest experiences

Compensation & Benefits

Salary: $55,000 annually
Health Insurance
Paid Time Off
Marriott Employee Travel Discounts
Growth and advancement opportunities

If you are ready to grow your hospitality career and be part of a dynamic team, we would love to hear from you.

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