Beverage Server - Casino Service Bar

Job Description

Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description:

PRIMARY RESPONSIBILITIES

The Beverage Server will serve both alcoholic and non-alcoholic beverages to guests throughout the property ensuring a positive guest experience.  

Essential duties include, but are not limited to:

• Take guest orders, serves drinks and collects monies in a courteous and efficient manner.  Adhere to cash handling procedures.

• Ensure guest satisfaction in assigned areas and other areas if necessary.

• Adhere to state liquor laws and TIPS training guidelines.

• Keep bar and service area clean, sanitary and organized at all times.

• Adhere to beverage control procedures.

• Adhere to all regulatory, departmental and company policies and procedures

• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by  discretely notifying appropriate management of concerns and observations

• Promote positive guest and team member relations

• Adhere to property's Beverage Icon standards and expectations.  Beverage Icon is a notification system for guests requesting beverage service.

QUALIFICATIONS

• E High school diploma or general education degree (GED) is required as well as certificate in Mixology.

• I.P.S. certification and Sanitation certification is preferred.

• Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.

• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.

 SKILLS

• Strong leadership and interpersonal skills 

• Excellent interpersonal, oral and written communication skills.

• Meticulous, organized and accurate

• Extreme confidentiality.

• Familiarity with a variety of computer systems and applications.

• Be flexible to work varying shifts and time schedules as needed.

• Communicate effectively with all levels of employees and guests.

• Manage multiple details and tasks concurrently in a changing environment.

• Able to work effectively in a team environment.

• Analyze and think about how possible solutions impact on the entire operation.

PHYSICAL DEMANDS

• Ability to stand and sit for extended periods of time.

• Ability to walk distances.

• Ability to lift 30 to 40 lbs.

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.