Job Description
Job Description
Position Overview:
We are seeking a skilled and dependable Logistics Coordinator / Dispatcher to join our growing logistics and brokerage division. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and can manage multiple moving parts with accuracy and efficiency.
Key Responsibilities:
- Receive and process customer orders accurately and efficiently
- Coordinate pickup and delivery locations with precision
- Dispatch drivers with clear, detailed instructions
- Communicate professionally via phone, email, and in-person
- Track driver locations and maintain communication with carrier dispatch teams
- Prepare work orders, waybills, and enter data into TMW dispatch software
- Calculate full truckloads based on commodity weights and dimensions for proper equipment planning
- Collaborate with dispatchers and operations staff to ensure smooth logistics flow and customer satisfaction
Qualifications:
- Strong communication and organizational skills
- Detail-oriented with the ability to multitask effectively
- Comfortable working in a fast-paced, deadline-driven environment
- Bilingual preferred
- Prior experience in logistics, dispatching, or working with truck drivers
- Strong typing skills and grammar proficiency
- Familiarity with dispatching software (TMW experience a plus)
- Brokerage experience is highly preferred
Schedule: Monday through Friday, 9:00 AM to 6:00 PM, with occasional after-hours and weekend on-call responsibilities.