Vista System Support Specialist

Job Description

About Us:

Join Emery Sapp & Sons as a Vista Systems Support Specialist

Emery Sapp & Sons is a 100% employee-owned construction firm where every team member plays a vital role in our shared success. We take pride in fostering a collaborative, innovative, and inclusive workplace. We’re currently seeking a knowledgeable and proactive Vista Systems Support Specialist to join our team and help elevate our ERP capabilities.

Your Impact:

In this role, you’ll hit the ground running—leveraging your existing expertise in Viewpoint Vista to provide hands-on support, training, and system enhancements. You’ll work closely with our Systems Admins and external consultants to ensure our ERP system is optimized for performance, usability, and scalability.

Key Responsibilities:

· Provide expert-level support for Viewpoint Vista, resolving user issues and managing support tickets efficiently.

· Assist with system administration tasks, including user setup, permissions, and configuration.

· Collaborate on ERP-related projects such as upgrades, data migrations, implementations, and integrations.

· Ensure data integrity, security, and compliance with company standards.

· Document and troubleshoot issues related to the ERP system.

· Maintain and improve ERP-related policies, procedures, and documentation.

· Deliver user training and create support materials for various applications.

· Manage change control and release processes for ERP updates.

· Liaise with vendors to resolve issues and explore product enhancements.

· Be a subject matter expert (SME) across multiple Vista modules and interfaces.

· Conduct system testing, document findings, and recommend improvements.

What You Bring:

· 2+ years of hands-on experience with Viewpoint Vista ERP—you know the system and can dive right in.

· Strong technical troubleshooting skills and a proactive approach to problem-solving.

· Experience with Crystal Reports is preferred.

· Excellent communication skills—able to translate technical concepts for non-technical users.

· Ability to understand business processes and align ERP functionality with operational needs.

· Proficiency in Microsoft Excel and other relevant tools.

· Solid organizational and time-management skills.

· General understanding of construction accounting principles.

· Experience with Power BI, SSRS, Spreadsheet Server, and/or SQL is a bonus.

Why Emery Sapp & Sons: Join our team at Emery Sapp & Sons, where your role as a Vista Systems Support Specialist will be integral to the success of our ERP system. Enjoy competitive compensation, a supportive work environment, and opportunities for professional growth. Be part of a company where your efforts directly impact its prosperity.

Company Values: Learn more about our commitment to excellence at https://vimeo.com/689458016

100% EMPLOYEE-OWNED Being an employee-owned firm is at the core of our company identity. It shapes our values, our culture, and how we serve our clients. As a 100% employee-owned company, every team member at ESS is a part-owner, ensuring that the hard work and dedication of our employees directly contribute to the success and profits of the company.