Job Description
Job Description
Major Responsibilities:
• Support, maintain troubleshoot infrastructure (Windows and Linux servers, virtualization platforms, and enterprise storage systems) on a daily basis
○ Ensure system uptime, performance, and reliability in a high‐availability healthcare environment.
○ Respond to infrastructure incidents, perform root cause analysis, and implement preventative solutions.
• Manage longer term strategic roadmap including creating a Patch Management plan / Business Continuity/ Disaster Recovery / Runbook plan and documentation plan (systems, processes, and operational runbooks)
Other responsibilities
• Develop scripts and automation for provisioning, configuration, and patch management.
• Improve and standardize identity and access management using Active Directory, Azure AD, SSO, and MFA.
• Support hybrid cloud initiatives and infrastructure modernization efforts (Azure/AWS).
Future responsibilities
• Assist with data center migrations, new equipment deployments, and legacy system modernization.
• Partner with security teams to support HIPAA compliance and infrastructure security standards.
• Collaborate cross‐functionally with network, security, and application teams.
• Serve as a senior technical resource and mentor to junior team members.
REQUIRED SKILLS AND EXPERIENCE
Must-Haves:
• Background working in a 24/7 enterprise environment that requires high availability
• 3-7+ years in systems administration / infrastructure engineering
• Ability to manage and troubleshoot day to day system/infrastructure escalations
• Background in creating operational and strategic long term plans including :
-Patch management plan
-Business continuity plan
-Documentation systems for processes, and operational runbooks.
Technical Skills:
• Windows & Linux server environments
• Virtualization: VMware, Hyper‐V
• Storage: SAN / NAS
• Cloud: Azure, AWS
• PowerShell scripting
• Active Directory / Azure AD
• SSO, MFA, identity management
NICE TO HAVE SKILLS AND EXPERIENCE
Plusses / Nice-to-Haves:
• Imprivata
• Cerner exposure
• Veeam
• Nutanix
• Microsoft Azure certifications
• VMware certifications
• Managing Windows devices