Job Description
Job Description
Job Description
Senior Retail Sales Associate
Odyssey Games is an equal opportunity employer and does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Compensation: hourly/ based on experience.
GENERAL JOB DESCRIPTION
MAJOR DUTIES AND RESPONSIBILITIES- SENIOR RETAIL SALES ASSOCIATE
The Senior Retail Sales Associate at Odyssey Games is responsible to represent the store in a positive way by providing excellent product recommendations and impeccable customer service. The Senior Associate should be familiar with various types of gaming products and be an active member of the gaming community, including the online gaming community. Strong people skills with a dedication to a harmonious teamwork environment is essential.
Senior Retail Sales Associates serve as the "manager on duty" at the store when no company manager is present.
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Greet customers and provide excellent customer service.
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Build rapport with the customers through conversation and honest recommendations.
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Ring up sales accurately with a smooth transaction.
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Encourage customers to attend our store events and join our gaming community.
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Manage the intake and organizing of the store inventory.
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Maintain the cleanliness of the retail, gaming, and restroom areas of the store.
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Able to open / close the store including cash registers and store security.
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Able to post and interact on social media applications and websites for the store.
MINOR DUTIES AND RESPONSIBILITIES
Support the special events (tournaments, Newbie Night, MTG events, etc.) of the store.
Perform other duties as needed.
QUALIFICATIONS FOR THE JOB
Education:
- High school diploma or GED.
Experience:
- Previous work experience in a retail store environment is preferred.
Other:
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High-energy, friendly personality.
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Capable of interpreting customers' words and showing them products that meet their needs. Strong addition and subtraction skills.
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Willingness to become a subject matter expert on gaming products.
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Strong team player with good people skills.
KEY COMPETENCIES
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Able to work with Point of Sales (POS) systems, Google Suite and various social media applications.
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Able to handle financial transactions accurately.
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Able to work well with a wide range of personalities (both customers and staff).
OTHER REQUIREMENTS
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Able to lift products weighing over seven pounds from one shelf to another.
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Able to use cleaning equipment (broom, mop, vacuum cleaner, etc) to clean the retail, gaming, and restroom areas of the store.
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Able to provide proof of health insurance coverage as explained in the Pasadena Public Health Protocol Retail (June- 2020) prior to hiring.
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Willing to abide by all federal, state, and local rules regarding safety health protocols.
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Be able to provide 3 character references (at least one from a previous employer) along with a current resume that lists your relevant skills and experiences.
Thank you for your desire to work at Odyssey Games!