Job Description
Company Description Frantz Gaston Jr – State Farm Insurance Agent is a local State Farm office serving individuals and families in Paterson, NJ and the surrounding communities. The agency offers a broad range of insurance products, including life, home, auto, and other personal coverage options. Customers can request free, personalized quotes and receive guidance tailored to their specific needs and circumstances. As part of the State Farm network, the office combines trusted national resources with a community-focused approach to service. Team members have the opportunity to build lasting relationships while helping customers protect what matters most.\n
Role Description This is a full-time, on-site Sales role based in Paterson, NJ. The Sales team member will engage with current and prospective customers in person and over the phone to understand their insurance needs and recommend appropriate State Farm products. Daily responsibilities include generating and following up on leads, providing quotes, explaining coverage options, and assisting customers with applications and policy changes. The role involves maintaining accurate records, using agency tools and systems to manage customer information, and collaborating with team members to meet individual and office sales goals. The Sales professional is expected to deliver consistent, customer-focused service and represent the agency and State Farm brand in a professional manner.\n
Qualifications
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- Strong customer service and relationship-building skills, with the ability to listen actively and communicate clearly.
- Sales and negotiation skills, including comfort with outbound calls, follow-up, and closing opportunities.
- Basic proficiency with computers, CRM systems, and office software to manage quotes, records, and customer interactions.
- Organizational and time-management skills to handle multiple customer inquiries, tasks, and follow-ups efficiently.
- Ability to work on-site in Paterson, NJ, collaborate with a team, and adapt to a fast-paced office environment.
- High school diploma or equivalent required; post-secondary education or prior experience in insurance or financial services is preferred.
- Willingness to obtain any state-required insurance licenses within a specified timeframe (support may be provided).
- Professional, ethical approach to handling customer information and explaining insurance products and coverage options.
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