Job Description
Job Description
The Talent Acquisition Operations Coordinator provides operational, administrative, and workforce support to the Talent Acquisition team while serving as a key employee resource across both 1st and 2nd shifts. This role is responsible for onboarding administration, workforce system maintenance, DLMS support, employee transactions, hiring administration, and employee support activities.
Working a schedule of 11:00 AM to 7:00 PM, this position extends Talent Acquisition and workforce support coverage beyond normal business hours, ensuring employees, candidates, supervisors, and operational leaders receive timely assistance. The coordinator serves as a critical partner in maintaining accurate workforce data, supporting hiring operations, onboarding new employees, processing workforce transactions, and assisting with day-to-day employee needs.
Essential Duties and Responsibilities
Talent Acquisition & Hiring Operations
- Support recruiters with hiring and onboarding administrative functions.
- Coordinate candidate communications throughout the hiring process.
- Prepare and process offer documentation and hiring packets.
- Schedule pre-employment activities and onboarding appointments.
- Coordinate employee start dates and onboarding schedules.
- Track candidate movement through the hiring process.
- Maintain recruiting records and applicant tracking systems.
- Assist Talent Acquisition leadership with hiring metrics and reporting.
DLMS & Workforce Administration
- Serve as a primary support resource for DLMS workforce transactions and employee maintenance activities.
- Process employee additions, transfers, status changes, and workforce updates within DLMS.
- Review workforce records to ensure data accuracy and compliance.
- Maintain accurate employee information across workforce management systems.
- Research and correct data discrepancies involving employee records.
- Assist supervisors and managers with workforce system questions and requests.
- Support workforce administration activities impacting payroll, scheduling, and employee records.
- Generate workforce reports and provide data support to HR, Operations, and site leadership.
Onboarding & New Hire Support
- Coordinate and facilitate all onboarding activities for new employees.
- Ensure onboarding documentation is completed accurately and on time.
- Prepare new hire materials, badges, and onboarding packets.
- Monitor onboarding completion and follow up on outstanding requirements.
- Partner with HR, Operations, Security, and site leadership to ensure a seamless onboarding experience.
- Support orientation preparation and onboarding logistics.
- Assist employees with employment documentation and onboarding-related questions.
- Help create a positive and engaging first-day experience for all new hires.
Employee & Shift Support
- Serve as the primary workforce support contact during late 1st shift and 2nd shift hours.
- Provide frontline support for employee questions regarding payroll, attendance systems, onboarding status, employment documentation, and company processes.
- Support supervisors and managers with workforce administration requests.
- Assist employees with navigating company systems and processes.
- Escalate complex employee concerns to Human Resources, Payroll, Benefits, or other appropriate departments.
- Support workforce communications and employee engagement initiatives.
- Provide consistent support coverage to site operations during extended business hours.
Reporting & Administrative Support
- Maintain workforce records and employee data with a high degree of accuracy.
- Generate hiring, onboarding, attendance, and workforce reports.
- Support reporting requests from Talent Acquisition, Operations, Finance, and HR leadership.
- Utilize Microsoft Excel to track workforce metrics and operational trends.
- Create and manage Microsoft Forms used for workforce administration and employee initiatives.
- Support process improvement initiatives and administrative projects.
Qualifications
Required
- High school diploma or GED.
- Minimum of 1-2 years of experience in Talent Acquisition, Human Resources, workforce administration, onboarding, or administrative support.
- Experience supporting employee onboarding processes.
- Strong organizational and multitasking abilities.
- Strong Microsoft Excel skills.
- Excellent verbal and written communication skills.
- Ability to work independently while supporting multiple departments.
- Ability to maintain confidentiality and handle sensitive employee information.
- Strong attention to detail and data accuracy.
Preferred
- Associate degree or higher in Human Resources, Business Administration, or related field.
- Experience working within DLMS or workforce management systems.
- Experience supporting manufacturing or distribution environments.
- Experience with onboarding administration and employment documentation.
- Experience creating Microsoft Forms and workflow automation solutions.
- Bilingual (English/Spanish) preferred.
Core Competencies
- Talent Acquisition Operations
- Workforce Administration
- DLMS System Management
- Employee Onboarding
- Employee Support Services
- Workforce Data Accuracy
- Reporting & Analytics
- Customer Service
- Problem Solving
- Communication
- Organizational Effectiveness
- Time Management
- Continuous Improvement
- Cross-Functional Collaboration
- Confidentiality & Professionalism