Parts Advisor

Job Description

Job DescriptionThe Parts Advisor will source parts that are requested by either the customer or the shop manager. This position is responsible for checking in and stocking parts, as well as handling all vendor paperwork. The Parts Advisor will also assist the Service Advisory as needed.
RESPONSIBILITIES:

• Source stock and specialty parts at the best possible price
• Follow up on delivery of parts and stock parts area with appropriate products
• Facilitate and participate in yearly inventory
• Ensure all and correct parts are added to the customers' ticket
• Work with other company Parts Advisors on best practices and pricing in term of acquiring parts
• Maintain correct parts cost and pricing in company accounting system
• Advise shop manager on parts ETA when ordered and what parts to expect each day in the morning
• Maintain accurate inventory control and maintain daily parts traffic from shop and road service technicians
• Keep parts area and shelves neat and tidy
• Clearly label all parts shelves as appropriate
• Help answer office phones and schedule customer appointments
• Any other duties as assigned by the Director of Operations

REQUIREMENTS:

• Parts knowledge of heavy duty diesel vehicles, recreational vehicles, and trailers is a must
• Excellent customer service, communications, and time management skills
• Strong organizational skills
• Must have the ability to multitask and prioritize workload with accuracy
• Must be able to maintain a professional demeanor and work ethic
• Should have a "team first" attitude and maintain our team atmosphere even in stressful situations
• Have an extremely strong attention to detail
• Must pass a drug screening

BENEFITS:

• Medical, Dental, and Vision insurance coverage
• Medical insurance paid 100% by TEI at 5 year work anniversary
• Life Insurance policy
• Legal and other supplemental coverage
• Simple IRA with TEI matching contribution
• PTO, Holiday, and Bereavement pay

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