Job Description
Job Description
Our associates celebrate lives. We celebrate our associates.
Job Profile Summary
Funeral Director is the primary contact with our families and interacts with them to fulfill the cremation arrangement needs for their love ones. Funeral Directors are responsible to ensure customers' full range of needs is addressed. He /She will provide customer service in all the areas of helping families and establishes strong personal and business relationships with customers.
JOB RESPONSIBILITIES
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Meet with families and complete arrangements from beginning to end.
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Partner with the Services Manager to fulfill customers' needs.
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Support Location Manager in retaining the heritage and grow market share through active involvement with the community.
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Ensure adherence to all professional, municipal, provincial/state, and federal licensing authority, regulations, and applicable rules.
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Aftercare includes delivery of documents, stationery, documentation, information on insurance, health benefits, and pension, pre-arrangements for next of kin.
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Answering phones, preparing reports as necessary, and participating in staff meetings.
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Run errands related to cremation arrangements (post office, health department)
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Ability to use technology while meeting with families.
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Identifies and resolves problems in a timely manner.
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Skillfully gathers, analyzes, and trends data.
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Interact and connect with families in order to provide support
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Produce and maintain service contract files
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Other responsibilities as assigned.
MINIMUM Requirements
Education
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High school diploma or Equivalent
Certification/License
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Appropriate state Funeral Director Licensure is preferred
Experience
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1-2 years of industry experience
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3-5 years of recent administrative or customer service experience
Knowledge, Skills and Abilities
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Strong Computer Skills
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Excellent Administrative Skills.
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Excellent Customer Service Skills.
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Proficient in Microsoft Office Suite (Word, Excel, Outlook)
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Ability to operate office equipment such as photocopiers, printers, fax machines, etc.
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Conveys information clearly and concisely in written and spoken communication
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Resolves problems and provides solutions to customers in a timely manner
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Time management and organizational skills
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Reliable transportation for occasional errands, local health departments, post office, deliveries, etc. (Mileage reimbursement available)
Work CONDITIONS
When considering the work hours associated with this job, the following factors may apply:
Work Environment
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Work indoors and outdoors during all seasons and weather conditions
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Limited amount of local and/or multiple location traveling
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Traveling to local business
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Business Professional Dress is required when in contact with families.
Work Postures
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Frequent, continuous periods of time standing, up 6 hours per day
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Sitting continuously for many hours per day, up to 6 hours per day
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Climbing stairs to access buildings frequently
Physical Demands
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Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
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Move, push and pull up to 25 lbs.
Work Hours
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Operations hours are Monday to Friday, 8:00 AM to 5:00 PM. (Business hours may vary per location and state)
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Travel up to 5%
Postal Code: 80003
Category (Portal Searching): Operations
Job Location: US-CO - ArvadaCompany DescriptionLife’s not about a job, it’s about purpose.
Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?
We’re looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company!
Our Sales Professionals enjoy:
•\tUnlimited Income Potential - with a competitive commissioned incentive package
•\tStability – a recession-resistant, human centered business
•\tBrand recognition – Our Dignity Memorial® is the North America’s largest provider of funeral, cremation and cemetery services.
•\tCompany-Provided Leads - we use the world’s #1 lead-management system and other best-in-
class technology platforms
•\tOngoing training
•\tAdvancement opportunities
We think our CEO, Tom Ryan, says it best:
“At SCI, we believe we are Better Together. When each of us brings our best self to work, we can provide the Service Excellence our families deserve. This is why we provide you and your loved ones with benefits and resources to help you become your best.”
BETTER HEALTH:
Wellbeing is important to us, and to ensure our associates have access to the best care, we offer medical, prescription drug, mental health, dental and vision insurance plans for our associates to select from. Our wellness program offers benefit credits and includes a company contribution toward Health Reimbursement Accounts (HRA). Our Employee Assistance Program (EAP) offers immediate, confidential help to our associates and their dependents as well as eight free counseling sessions per incident.
BETTER WEALTH:
We are committed to providing the means and resources for our associates to manage their current and future financial needs. We offer a 401(k) plan with a competitive company match, financial education tools and flexible spending accounts for healthcare, dependent care and commuter expenses.
BETTER SELF:
We encourage associates to take time off through vacation, holiday, sick time, maternity leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates. Through the Sam Lucas Scholarship Foundation, we provide educational grants to associates, their spouses and children. What is important to our associates outside of work is important to us too. We offer additional benefits including adoption assistance and pet insurance, among many other insurance and benefit options.
BETTER COMMUNITY:
Our Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds. ARCs offer opportunities to connect with colleagues, promote diversity, share ideas, enhance our business and help improve the communities in which we live and work. As part of our mission to promote excellence in funeral service, our mortuary science scholarship program awards over $96,000 annually to 25 deserving students. (Associates are eligible to participate.) In exchange for a contribution to a charity of their choice, our associates can earn an additional day off per year.
Compensation: $40,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Note: Eligibility requirements apply.
SCI is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
For any difficulties with the application process, please reach out to SCI.jobs@sci-us.com.
Company Description
Life’s not about a job, it’s about purpose.\n\nDo you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?\n\nWe’re looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company!\n\nOur Sales Professionals enjoy:\n•\tUnlimited Income Potential - with a competitive commissioned incentive package\n•\tStability – a recession-resistant, human centered business\n•\tBrand recognition – Our Dignity Memorial® is the North America’s largest provider of funeral, cremation and cemetery services.\n•\tCompany-Provided Leads - we use the world’s #1 lead-management system and other best-in-\nclass technology platforms\n•\tOngoing training\n•\tAdvancement opportunities\nWe think our CEO, Tom Ryan, says it best:\n“At SCI, we believe we are Better Together. When each of us brings our best self to work, we can provide the Service Excellence our families deserve. This is why we provide you and your loved ones with benefits and resources to help you become your best.” \nBETTER HEALTH:\nWellbeing is important to us, and to ensure our associates have access to the best care, we offer medical, prescription drug, mental health, dental and vision insurance plans for our associates to select from. Our wellness program offers benefit credits and includes a company contribution toward Health Reimbursement Accounts (HRA). Our Employee Assistance Program (EAP) offers immediate, confidential help to our associates and their dependents as well as eight free counseling sessions per incident.\nBETTER WEALTH:\nWe are committed to providing the means and resources for our associates to manage their current and future financial needs. We offer a 401(k) plan with a competitive company match, financial education tools and flexible spending accounts for healthcare, dependent care and commuter expenses.\nBETTER SELF:\nWe encourage associates to take time off through vacation, holiday, sick time, maternity leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates. Through the Sam Lucas Scholarship Foundation, we provide educational grants to associates, their spouses and children. What is important to our associates outside of work is important to us too. We offer additional benefits including adoption assistance and pet insurance, among many other insurance and benefit options.\nBETTER COMMUNITY:\nOur Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds. ARCs offer opportunities to connect with colleagues, promote diversity, share ideas, enhance our business and help improve the communities in which we live and work. As part of our mission to promote excellence in funeral service, our mortuary science scholarship program awards over $96,000 annually to 25 deserving students. (Associates are eligible to participate.) In exchange for a contribution to a charity of their choice, our associates can earn an additional day off per year.\nCompensation: $40,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)\nNote: Eligibility requirements apply.\nSCI is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.\nFor any difficulties with the application process, please reach out to SCI.jobs@sci-us.com.