Job Description
Job DescriptionAre you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARYWorld Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:
World Relief is seeking a Legal and General Office Coordinator. This position will offer administrative clerical support for the World Relief Triad (WRT) Immigrant Legal Services (ILS) department with limited additional support provided to the other departments of World Relief Triad. The position is based in the WRT Winston Salem office but may require covering days in the High Point office as well.
ROLE & RESPONSIBILITIES:
- Facilitate in-person and telephone intake of new and existing clients
- Schedule client appointments and administer reminder phone calls
- Answer and screen all incoming phone calls for the ILS department and direct accordingly
- Manage/direct all outgoing and incoming mail for all office
- Assist with prompt filing and data entry of all correspondence from the government and communicate pertinent information to the appropriate client and/or ILS specialist
- Provide additional administrative support to ILS specialists as needed
- Conduct case follow up on incomplete files
- Maintain adequate office supplies for the department and coordinate orders when necessary
- Participate in ILS department meetings
- Train and oversee administrative interns and volunteers to assist with administrative tasks
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
- High School Diploma
- Strong inter-personal and cross-cultural communication skills exercised through previous cross-cultural experience
- Committed to welcome the immigrant community, the general public, and other staff to World Relief
- Highly organized and a willingness to multitask
- Proficiency with Microsoft Word & Excel;
- Professional verbal and written communication
PREFERRED QUALIFICATIONS:
- Associate's degree preferred
- Familiarity of the current U.S immigration context preferred
- Fluency in another language such as Arabic or Dari preferred
World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. ***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.