Job Description
Job DescriptionOnsite - Help Desk Technician for Established and Growing Organization!!
This Jobot Job is hosted by: Lisa Maloney
Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.
Salary: $55,000 - $60,000 per year
A bit about us:
We are an established leading supplier and producer of ready to mix concrete and asphalts and our construction divisions specialize in site development, highway, and civil construction. We largely operate in the Midwest and Southern US states, and focus on delivering high quality solutions to our customers across residential, commercial, and government projects.
Why join us?
We offer the following benefits:
- Competitive base salary and discretionary bonuses
- Comprehensive benefits package - medical/dental/vision/short & long term disability/life insurance
- 15+ days of PTO + holidays
- 401k + match
- Profit sharing eligible
- A collaborative work environment that fosters learning and growth
- Flexible first shift working hours
- Team building opportunities quarterly
Job Details
We are seeking a highly motivated and skilled Help Desk Technician to join our team. The ideal candidate will have a strong background in Help Desk support, Windows 10, Google Suite, and ticket resolution. This is a permanent position that offers competitive compensation and benefits.
Responsibilities:
- Provide technical support to end-users via phone, email, and in-person
- Troubleshoot and resolve hardware and software issues
- Manage and resolve help desk tickets in a timely manner
- Collaborate with other IT team members to resolve complex issues
- Maintain and update documentation for IT processes and procedures
- Assist with the deployment and maintenance of hardware and software
- Provide training and support to end-users on various applications and systems
Qualifications:
- 2+ years of experience in Help Desk or technical support role
- A bachelor's degree in Informatics, Information Technology, or similar field is highly preferred
- Experience with a ticketing platform and Google Workspaces/Google Suite
- Strong problem-solving and analytical skills
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Knowledge of Windows and Mac operating systems
- Familiarity with Windows OS, Active Directory, Office 365, and other IT systems
- Ability to prioritize and manage multiple tasks in a fast-paced environment
If you are a self-starter who enjoys working in a dynamic environment and has a passion for technology, we encourage you to apply for this exciting opportunity. We are committed to providing our employees with a supportive and collaborative work environment, as well as opportunities for growth and development.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.Company DescriptionJobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.
Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).
Ready to find a good job? Create your profile today at Jobot.com.
Company Description
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.\r\n\r\nFounded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).\r\n\r\nReady to find a good job? Create your profile today at Jobot.com.