Job Description
Job description:
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- Coverage: 24/5, three shifts (12am–8am, 8am–4pm, 4pm–12am), Monday through Friday.
- Must be available for rotating shifts, including overnight.
- Demonstrated experience as an Automation Engineer supporting OEM packaging equipment.
- Troubleshooting and support of PLCs, HMIs, and Vision Systems on US and European platforms: Allen Bradley, Siemens, Schneider Electric, ABB, Beckhoff, B&R, or equivalent.
- Experience with Systech vision and serialization systems. Mentor funds any required Systech training.
- Perform all possible Level 1 troubleshooting and document each step in the Call Log (ServiceNow) before escalating; support root cause analysis (RCA) with onsite data gathering; create and update Knowledge Base articles.
- Automation Engineer profiles should show greater depth across multiple controller brands and the ability to resolve complex incidents independently.
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