Data Analyst

Job Description

Job DescriptionDescription:

Who We Are:

Are you ready to work at a dynamic institution that believes in higher education with lower obstacles? Benjamin Franklin Cummings Institute of Technology (now known as Franklin Cummings Tech) is a nationally accredited non-profit, technical college serving Eastern Massachusetts and beyond. The college was seeded in 1791 with funds from the estate of Benjamin Franklin given to the City of Boston to proliferate access to education and level the playing field for aspiring talent with meager financial means.

Today, Franklin Cummings Tech continues to build on that legacy by offering post-secondary education in high-demand technical and skilled trade fields that lead to excellent careers. Our majors intentionally focus on select industries connected to sustainability and the clean energy transition including electric vehicle technology, smart manufacturing, practical electricity, power engineering, heat pumps/HVAC, biotechnology, automation, construction management, and more.

With a mission to deliver transformative technical and trade education that leads to economic advancement, we offer a unique mix of certificate and degree-granting programs that appeal to enterprising students and respond to employer’s demand for a well-prepared workforce. Intentional partnerships with the industries we serve coupled with high graduation and job placement rates, recently attracted the largest philanthropic gift in the history of the college from the Cummings Foundation.

Last year, Franklin Cummings Tech educated more than 1,000 learners across three student types: 1) certificate and degree seekers, 2) continuing education clients, and 3) high schoolers pursuing early college. As further evidence that our mission holds resonance, this year the college tracked a 25% year-over-year jump in fall new student enrollment and applications soared.

We seek team members who are optimistic, entrepreneurial, data-informed, and excited about the prospect of continuing to strategically increase student success outcomes and total enrollment from 1,000 learners today to at least 1,500 learners by 2030. Join us in this mission-driven work!

Position Summary:

Franklin Cummings Tech is expanding its in-house Data Insights capacity. The person in this role is responsible for leveraging data to grow, engage, and steward audiences across multiple platforms and departments. The person who is suited to this role could have a background in product management, software engineering, data analytics, or data architecture, with the goal of optimizing the student, donor, and employer experience college wide. This person would collaborate across the organization on audience analytics and optimization of the use of platforms such as Salesforce, Jen1, and others in our institutional tech stack. They would be responsible for working with our IT team to ensure digital infrastructure reliability and refining college operations with the tools we’ve invested in over the past 1-2 years.

As the Data and Business Systems Analyst at FC Tech, you will partner with key stakeholders across our organization to gather and prioritize business requirements for our platforms (Jen1, Power BI, Salesforce, and Canvass). With the implementation of Jen 1 recently completed, you will be in charge of overseeing the integration and full optimization of new features and capabilities in our audience and donor management platforms.

Requirements:

Key Responsibilities:

• Partner with key stakeholders across FC Tech's departments ( Development, Admissions, Finance, Students Affairs) to help gather requirements for their reporting and accountability needs, ensure the business needs are articulated simply and completely with end to end processes in mind, translate them into actionable plans, and create a prioritization of those requirements with an eye toward highest value to optimize our Salesforce and Jen1 platforms. Ensure the roadmap aligns with business and technical strategies and delivers exceptional value to internal stakeholders and our external customers.
• Set expectations on outcomes, timelines, and resources needed to ensure that stakeholder expectations are managed appropriately.
• Lead and facilitate meetings and discussions to gather requirements, troubleshoot issues, and provide updates on project progress.
• Oversee the planning and execution of technical development and data administration, ensuring that teams have proper insight into their business needs, in order to track all strategic planning goals and objectives.
• Leverage superb data visualization skills to report status and progress updates of many types to executive team and key stakeholders across the college and external groups. Provide mentorship and development opportunities to others on how to upskill their reporting abilities.
• Regularly participate in team meetings and communicate with stakeholders of all levels to ensure the institutional goals are clear and the vision is aligned with institutional objectives.
• Document all changes to the institutional data dictionary. Communicate all platform updates and newly available capabilities to all stakeholders through release notes, trainings, and regular status updates.

Qualifications:

• Bachelor’s Degree in data analytics, research methodology and/or statistics required, Master’s Preferred.
• Have the ability to utilize new software and technologies as needed.
• Excellent written and communications skills.
• Demonstrated competency in statistics and research design and knowledge of computer applications is required. Must be fluent in SQL, Power Bi, and other relevant software tools to build data dashboards and create reports
• Excellent problem-solving skills
• Great attention to detail
• Ability to work effectively across functions and departments, manage multiple projects, and complete tasks timely.
• Experience working in higher education and/or non-profit organizations with quantitative data analysis

Application Process:

Applicants should submit a cover letter, resume, and the names, titles, telephone numbers, and email addresses of two professional references. Review of applications will begin immediately.

COVID-19 Vaccination Requirement:

Benjamin Franklin Cummings Institute of Technology complies with all state and federal guidelines that pertain to Covid-19. All employees must be fully Covid-19 vaccinated upon hire. Employees are expected to comply with current Covid precautions which are subject to change.

Equal Opportunity Employer:

Franklin Cummings Tech is an Equal Employment Opportunity employer and does not discriminate against any applicant or employee on any grounds protected under federal, state, or local law, including race, color, religion, creed, age, sex, national origin, ancestry, marital status, pregnancy, disability (including those related to pregnancy or childbirth), sexual orientation, genetic information, gender identity or expression, veteran status or any other characteristic or activity protected under federal, state or local law.