Medical Records Administrator

Job Description

Job Description

• Maintain 95–100% accuracy in client records, including proper filing, scanning, and data entry

• Complete all assigned documentation tasks within required timeframes (e.g., same day or within 24 hours unless otherwise specified)

• Demonstrate the ability to appropriately prioritize urgent requests (e.g., audits, clinical needs, billing requirements) over routine tasks

• Ensure full compliance with HIPAA and agency confidentiality policies at all times, with no breaches or violations

• Maintain organized and up-to-date records to support audits, inspections, and clinical operations

• Demonstrate consistent reliability, and responsiveness during scheduled work hours

• Respond to internal staff requests for records or documentation within established timeframes (e.g., same day or next business day)

• Respond through emails to communicate your needs or ask for assistance, and deliver needed information

\nCompany Description

Gaston Clinical Health Center PLLC is a community-based behavioral health agency dedicated to providing high-quality outpatient services to individuals and families. We specialize in substance use disorder treatment and trauma-informed care for children and adolescents. Our team is committed to supporting recovery, resilience, and overall well-being through evidence-based practices and compassionate, client-centered care.
As a growing organization, we value professionalism, integrity, and collaboration. We strive to maintain a supportive environment for both clients and staff while upholding the highest standards of clinical excellence and confidentiality.

Medical Records Staff – Position-Focused Description

Gaston Clinical Health Center PLLC is a small, mission-driven behavioral health agency providing outpatient therapy and substance use treatment services, as well as trauma-focused care for children. We are seeking a detail-oriented Medical Records staff member who understands the critical importance of maintaining accurate, organized, and confidential client records.

The ideal candidate will demonstrate strong knowledge of documentation standards, HIPAA compliance, and quality assurance practices. This role plays a vital part in supporting clinical operations by ensuring records are complete, compliant, and readily accessible for audits, billing, and continuity of care.

We are looking for someone who values accuracy, confidentiality, and teamwork, and who takes pride in contributing to a high standard of client care behind the scenes.

Company Description

Gaston Clinical Health Center PLLC is a community-based behavioral health agency dedicated to providing high-quality outpatient services to individuals and families. We specialize in substance use disorder treatment and trauma-informed care for children and adolescents. Our team is committed to supporting recovery, resilience, and overall well-being through evidence-based practices and compassionate, client-centered care.\r\nAs a growing organization, we value professionalism, integrity, and collaboration. We strive to maintain a supportive environment for both clients and staff while upholding the highest standards of clinical excellence and confidentiality.\r\n\r\n Medical Records Staff – Position-Focused Description\r\n\r\nGaston Clinical Health Center PLLC is a small, mission-driven behavioral health agency providing outpatient therapy and substance use treatment services, as well as trauma-focused care for children. We are seeking a detail-oriented Medical Records staff member who understands the critical importance of maintaining accurate, organized, and confidential client records.\r\n\r\nThe ideal candidate will demonstrate strong knowledge of documentation standards, HIPAA compliance, and quality assurance practices. This role plays a vital part in supporting clinical operations by ensuring records are complete, compliant, and readily accessible for audits, billing, and continuity of care.\r\n\r\nWe are looking for someone who values accuracy, confidentiality, and teamwork, and who takes pride in contributing to a high standard of client care behind the scenes.