Dental Office Front Desk/Insurance & Financial Coordinator

Job Description

Job DescriptionLiv Endodontics – Livingston, NJ
Hiring Immediately

Liv Endodontics, a specialty endodontic practice in Livingston, NJ, is seeking an experienced Dental Front Desk / Insurance & Financial Coordinator to join our team. We are looking for a dependable, detail-oriented professional who can confidently manage both front desk operations and insurance/financial responsibilities in a fast-paced dental environment.

Position Overview

This role is the first point of contact for our patients and plays a critical role in ensuring smooth daily operations, excellent patient experience, and accurate insurance and financial processing.

General Front Desk Duties

• Greet patients professionally and provide exceptional customer service
  
  
• Answer multi-line phones, schedule and confirm appointments
  
  
• Manage patient check-in and check-out
  
  
• Maintain accurate and up-to-date patient records
  
  
• Communicate effectively with doctors, assistants, and patients
  
  
• Handle incoming referrals and coordinate appointments with referring offices
  
  
• Maintain an organized and efficient front office workflow
  
  

Insurance & Financial Duties

• Verify dental insurance benefits and eligibility
  
  
• Explain treatment plans, insurance coverage, and patient financial responsibility
  
  
• Collect co-pays, deductibles, and payments at time of service
  
  
• Submit insurance claims and follow up on unpaid or denied claims
  
  
• Post insurance payments and patient payments accurately
  
  
• Communicate with insurance companies regarding claims, pre-authorizations, and appeals
  
  
• Ensure accuracy and compliance with billing and financial procedures
  
  

Qualifications

• Minimum of 3 years of dental office experience (required)
  
  
• Strong knowledge of dental insurance, billing, and financial coordination
  
  
• Excellent communication and customer service skills
  
  
• Highly organized, detail-oriented, and reliable
  
  
• Ability to multitask and work efficiently in a busy specialty practice
  
  
• Professional demeanor and team-oriented attitude
  
  

What We Offer

• Competitive pay based on experience
  
  
• Stable, professional work environment
  
  
• Supportive team and leadership
  
  
• Opportunity to grow within a specialty practice
  
  

Location: Livingston, NJ
⏰ Status: Hiring Immediately

To apply: Please submit your resume