PSR/Patient Services Representative/Front Desk Receptionist

Job Description

Job Description

Job Duties:

• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains policies, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines

Required Qualifications:

• Experience with medical insurance, referral processes, and benefit plans
• 12+ months of recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions
• Experience with CS-Link/Epic

Preferred Qualifications:

• 2+ years’ recent experience working as a Patient Service Representative
• Understanding of medical terminology

Company DescriptionAlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.

Company Description

AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.