Microsoft Dynamics 365 CE Developer

Job Description

Job DescriptionSalary: DOE

Data-Core Systems, Inc. is a provider of information technology,consultingand business process services. We offer breakthrough tech solutions and have worked with companies, hospitals,universitiesand government organizations. A proven partner with a passion for client satisfaction, we combine technology innovation, business processexpertiseand a global, collaborative workforce that exemplifies the future of work. For more information about Data-Core Systems, Inc., please visithttps://datacoresystems.com/.

Our client is a roadway system and as a part of their digital transformation they are implementing a solution based on SAP BRIM & Microsoft Dynamics CE.

Data-Core Systems Inc. is seeking aMicrosoft Dynamics 365 CE Developerto be a part of our Consulting team. You willparticipateand effectively contribute to the design, development, and implementation of complex applications, often usingnew technologies. You will provide technicalexpertiseand systems design for individual initiatives. You will have the opportunity to work with other SME consultants from our existing team.

Roles & Responsibilities:

• Collaborate with technical leads, project managers, and other stakeholders to ensure successful project delivery
• Work closely with and be a member of a team led as assigned by the client to implement solutions as defined
• Support the Function Lead in the definition of functional requirements for integrating Dynamics 365 CE with Contact Center applications, self-service portals, SAP, and payment gateways
• Under the direction of the Microsoft CRM CE Sr Developer/Designer:
• Ensure seamless integration, best-in-class performance, and efficient data flow across systems
• Support the development of training programs for end-users to ensure effective use of Dynamics 365 CE solutions
• Promote user adoption through effective change management and support
• Provide ongoing support and optimization for Dynamics 365 CE solutions
• Identify and implement improvements to enhance system functionality and user experience
• Configure Dynamics 365 CE applications to meet specific business requirements
• Configure Dynamics 365 Customer Service functionality including Channels, Workstreams, Unified Routing, etc. for Omnichannel features
  

Required Skills & Experience:

• 3-5 years experience in developing and configuring business applications within the MS Dynamics 365 CE CRM landscape
• Deep understanding of Dynamics 365 CE capabilities including Dynamics 365 Customer Service, including customization, configuration, and user management
• Strong knowledge of Contact Center applications (e.g., Telephony & IVR-based solutions), self-service web portals, and native mobile applications
• Requires advanced knowledge of Dynamics 365 CE functionalities
• Bachelors degree in engineering or a bachelors degree in technology from a recognized university

Desired Certifications:

• Dynamics 365 Fundamentals (MB-910)
• Microsoft Power Platform + Dynamics 365 Core (MB-200)
• Power Platform App Maker Associate (PL-100)
• Dynamics 365 Customer Service Functional Consultant Associate (MB-230)
• Power Platform Developer Associate (PL-400)
• Power Platform Functional Consultant Associate (PL-200)
• Dynamics 365 + Power Platform Solution Architect Expert (PL-600)
• MS Dynamics Fast Track recognized architect
• Microsoft Most Valuable Professional (MVP) recognized

We are an equal opportunity employer.