<h3>Job Description</h3>
<p>Job Description
<ul>
<li>Performing all check-in and check-out tasks</li>
<li>Managing online and phone reservations</li>
<li>Informing customers about payment methods and verifying their credit card data</li>
<li>Register guests collecting necessary information (like contact details and exact dates of their stays</li>
<li>Welcome guests upon their arrival and assign rooms</li>
<li>Provide information about our hotel, available rooms, rates and amenities</li>
<li>Respond to clients’ complaints in a timely and professional manner</li>
<li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs</li>
<li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li>
<li>Upsell additional facilities and services, when appropriate</li>
<li>Maintain updated records of bookings and payments</li>
<li>Perform front desk and office cleaning task.</li>
</ul>


Front Desk Attendant

Job Description