Quality Control Manager

Job Description

Job DescriptionMy Next Career Path Staffing - With over 20 years’ experience in Technology Staffing, MNCP Staffing matches candidates to the culture of an organization as well as required skill sets.
Note - the Ideal candidate will be located in one of the locations that we currently operate: South Carolina, Virginia, New Mexico, or Las Vegas. The position will operate 100% in office.
Position SummaryThe Quality Control Manager is responsible for planning, implementing, administering, and continuously improving the organization's Quality Management System (QMS) in support of federal, state, local, and commercial contracts. This position ensures compliance with contractual requirements, quality standards, ISO 9001 requirements, safety programs, training obligations, reporting requirements, and internal operating procedures across all contract sites. The Quality Control Manager serves as the organization's central authority for quality assurance, contract compliance monitoring, audits, deliverable management, corrective actions, inspections, document control, and continuous improvement initiatives. The position partners closely with project managers, operations leadership, human resources, safety personnel, and executive leadership to ensure consistent execution and compliance across the organization and serves as the designated management representative responsible for maintaining organizational quality standards and promoting a culture of compliance, accountability, and continuous improvement.
Essential Duties and Responsibilities

1. Administer and maintain the company Quality Management System (QMS).
2. Develop, revise, implement, and maintain quality policies, procedures, work instructions, and process documentation.
3. Develop and maintain systems for tracking contractual deliverables, due dates, reporting requirements, submissions, approvals, and compliance milestones across all contract sites.
4. Track, monitor, and report on contract deliverables including weekly, monthly, quarterly, annual, and one-time deliverables.
5. Review Statements of Work (SOW), Performance Work Statements (PWS), contract modifications, task orders, amendments, and customer requirements for compliance.
6. Maintain a centralized repository of quality records, contractual documentation, modifications, audit records, training records, and compliance documentation.
7. Conduct internal audits, inspections, and compliance reviews across contract sites.
8. Coordinate external audits conducted by customers, regulatory agencies, and ISO certification bodies.
9. Manage corrective action requests (CARs), root cause investigations, corrective action plans, and effectiveness reviews.
10. Identify quality, compliance, operational, and contractual risks and implement mitigation strategies to reduce organizational exposure.
11. Develop and maintain Standard Operating Procedures (SOPs), management plans, quality plans, emergency response plans, and other contract-required documentation.
12. Monitor customer satisfaction metrics, customer surveys, self-assessments, performance evaluations, and CPARS-related quality activities.
13. Maintain inventory accountability records, Government Furnished Equipment (GFE) records, and organizational asset documentation.
14. Track training compliance requirements including OSHA, customer-required, regulatory, and site-specific training programs.
15. Prepare and maintain OSHA reporting requirements including OSHA 300 logs, DART rates, TRIR summaries, incident tracking, and safety performance metrics.
16. Coordinate and monitor site inspections, quality inspections, safety inspections, and compliance assessments.
17. Review recurring operational reports for accuracy, completeness, contractual compliance, and timeliness.
18. Support proposal efforts by providing quality metrics, audit history, compliance data, and process documentation.
19. Develop dashboards, scorecards, metrics, and management reports supporting operational performance and compliance monitoring.
20. Facilitate continuous improvement initiatives designed to reduce risk, improve performance, and strengthen customer satisfaction.

Required Qualifications

1. Bachelor’s degree in business administration, Quality Management, Engineering, Project Management, Operations Management, or related field.
2. Minimum five (5) years of experience in quality management, compliance management, quality assurance, contract administration, or government contracting.
3. Experience supporting federal government contracts.
4. Working knowledge of ISO 9001 Quality Management Systems.
5. Knowledge of Federal Acquisition Regulation (FAR), contract administration principles, and government contractor compliance requirements.
6. Experience conducting audits and managing corrective action programs.
7. Knowledge of OSHA regulations and workplace safety programs.
8. Strong technical writing and document management skills.
9. Advanced proficiency with Microsoft Office applications, particularly Excel.

Preferred Qualifications

1. Certified Quality Manager (CQM), Certified Quality Auditor (CQA), or equivalent certification.
2. ISO 9001 Internal Auditor or Lead Auditor certification.
3. Project Management Professional (PMP) certification.
4. Experience administering and maintaining Smartsheet, Quality Management Systems (QMS), document control systems, audit and corrective action tracking systems, training management systems, inventory and asset tracking databases, contract compliance monitoring tools, and operational reporting dashboards.
5. Experience supporting multiple geographically dispersed contract sites.

Knowledge, Skills, and Abilities

1. Thorough understanding of quality management principles and continuous improvement methodologies.
2. Ability to interpret contractual requirements and translate them into operational processes.
3. Strong analytical, organizational, and problem-solving skills.
4. Exceptional attention to detail.
5. Excellent written and verbal communication skills.
6. Ability to manage multiple priorities and deadlines simultaneously.
7. Ability to work independently while collaborating effectively across departments.
8. Ability to analyze performance trends and implement corrective actions.

Physical Requirements and Work Environment

1. Prolonged periods of sitting and working at a computer.
2. Ability to travel up to 25% as required to support audits, inspections, customer meetings, and quality assurance activities.
3. Ability to lift, up to 15 pounds as needed.
4. Must be eligible to obtain and maintain any required government security clearance, access authorization, or site credential