Job Description
Job Description
Reports To: Property Manager and Regional Service Manager
Employment Type: Full-Time | Non-Exempt
About Us
We take, we take pride in building more than beautiful communities—we create places where people feel at home. Our company culture values integrity, collaboration, and a shared commitment to excellence. We believe our people are our greatest asset, and we invest in their success through ongoing training, advancement opportunities, and a supportive environment.
As a Property Service Manager, you’ll be at the heart of our property operations, playing a vital leadership role in ensuring our communities are well-maintained, efficient, and inviting. If you’re a hands-on problem-solver passionate about leadership, quality, and resident satisfaction, we want you on our team.
Your Role
You will be responsible for overseeing the day-to-day operations of property maintenance, leading a team of technicians and grounds staff, and ensuring a safe, functional, and beautiful living experience for our residents. This role is essential in upholding our reputation for excellence and driving the success of the asset in alignment with ownership goals.
Key Responsibilities
Leadership & Supervision:
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Recruit, onboard, and develop a high-performing maintenance and grounds team
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Set daily work priorities and supervise maintenance operations and staff performance
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Foster a culture of accountability, teamwork, and continuous improvement
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Conduct training and safety instruction meetings regularly
Maintenance Operations:
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Oversee all aspects of property maintenance: preventive, corrective, and emergency services
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Ensure timely and high-quality completion of service requests, and apartment turns
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Manage vendor relationships and coordinate contracted maintenance services
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Maintain an organized inventory of tools, parts, and equipment
Administrative & Budget Management:
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Collaborate with the Property Manager on annual operating and capital budgets
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Track and control maintenance expenses and ensure compliance with purchasing protocols
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Review and approve vendor invoices and submit accurate financial documentation
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Ensure timely payroll and personnel record updates for the maintenance team
Facility Oversight:
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Perform regular property inspections to maintain curb appeal and identify needed repairs.
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Ensure proper operation of HVAC, electrical, plumbing, and mechanical systems.
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Lead seasonal upkeep, including snow removal, landscaping, and pool maintenance.
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Promote safety and adhere to all OSHA standards.
Qualifications
Required:
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3+ years of hands-on maintenance leadership experience
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High School diploma or GED
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Valid PA/NJ/FL Driver’s License
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HVAC/CFC Certification
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Strong working knowledge of building systems (plumbing, HVAC, electrical, carpentry)
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Familiarity with Fair Housing laws
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Computer Skills a MUST
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Organization skills necessary
Preferred:
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CAMT designation or equivalent industry accreditation
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Experience with property management software and the Microsoft Office Suite
What You Bring to the Table:
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Exceptional leadership, communication, and organizational skills
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Strong work ethic and high standards for quality and efficiency
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Ability to remain calm and solution-oriented in fast-paced or emergencies
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A positive, can-do attitude with a commitment to team success and resident satisfaction
Why Join Us?
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A respected name in real estate with a focus on career development
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A supportive and inclusive team environment
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Competitive compensation and benefits
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Opportunity to make a lasting impact in a growing company
Note: Employment is contingent upon a background check and adherence to a drug-free, smoke-free workplace policy.
Hours for this position are Monday-Friday 8:00 am to 4:30 pm with 1/2 hour for lunch. On call and snow removal after hours as needed