Job Description
Job DescriptionDescription:
Contractors to Adventure Seekers #1 Rated Trailer Dealer in The Carolinas!
Parts and Service Pro
Want to work with your hands, not behind a desk? Good. We’re looking for someone like you. NC Trailers is looking for a Parts and Service Pro. This role involves unloading and repairing trailers, ordering and selling parts, and hooking up trailers for customers. We want someone that thrives in the kind of work that makes most people quit—heat, cold, muddy boots, and greasy hands. If you're the type who shows up early and feels real satisfaction from a hard day’s work, this is the place for you.
We guarantee our customers quality work, done on time and on budget. That means we need tough, active, solution-minded people who take pride in doing things the right way the first time. If this sounds like you, let’s talk—Apply Now!
Reports To: Operations Manager
Primary Job Responsibilities:
Fix and Maintain Trailers
Talk with customers about their repair needs and create service repair orders.
Do repairs like wiring, welding, brakes, bearings, and accessory installs
Change tires using a machine
Move trailers with a truck or tractor
Do small repairs and maintenance on shop equipment (golf carts, forklifts, tractors, trucks)
Work in Parts
Keep track of inventory and reorder parts
Receive deliveries and stock shelves
Help customers in person and on the phone
Ship parts to customers
Help on the Lot
Unload, assemble, and park new trailers
Keep the lot organized
Hook up trailers to customer vehicles and check safety
Talk with customers about safety and accessories
Install accessories when needed
Requirements:
What you need:
A valid driver’s license
Know how to use power tools and hand tools
Can stand, bend, lift 50 lbs all day
Able to work Saturdays
Can do basic math (add, subtract, multiply, divide)
Can write clearly
Quick to learn new skills
Preferred Skills - not required
Experience fixing RVs, trailers, or trucks
Welding and fabrication
Electrical repair
Hydraulic repair
Hitch installs
Truck bed installs
Forklift or tractor experience
Plumbing or brake repair
Truck accessory installation
Basic plumbing repair
Axle & brake repair
Hooking up and backing a trailer
Changing a tire with a tire changing machine
What It Takes To Succeed at NC Trailers
Stay Active – Don’t wait. Pick up the phone or grab a wrench and get to work.
Stay Tuff – Weather, deadlines, and breakdowns won’t stop you.
Be the Solution – Got a challenge? Good! Help out, step up and fix it.
Grow –Learn new skills and teach others what you know.
Results Matter
Parts Sales
Billed Service Labor
Following the process
Attendance and punctuality
Store Hours: Monday - Friday: 9:00-5:30, Saturday: 9:00-2:00
Work Hours:
Monday-Friday: 8:15am-6:00pm
Saturday: 8:15am-3:00pm
Off work every Sunday
Off work one day during the week
Hours may vary depending on training and delivery schedules
Benefits:
Health Insurance
Company-paid holidays
Paid time off
401(k) plan + Employer match on up to 5% of employee contribution
Performance Bonuses
About Us:
Family-owned since 1996. We’ve sold and serviced over 10,000 trailers. We’re the #1-rated trailer dealer in the Carolinas. We sell trailers, truck beds, parts, and accessories. We service everything we sell plus boat trailers, campers, RV’s and horse trailers. We serve customers from Greensboro, Thomasville, High Point, Winston-Salem, Asheboro, Lexington, and beyond.