IT Technician / AI Workflow Engineer / Cybersecurity Specialist

Job Description

Job DescriptionBenefits:

• Company parties
• Competitive salary
• Free food & snacks
• Paid time off

ROSENBERG LAW GROUP PLLC


Brooklyn, NY Lawrence, NY

IT Technician / AI Workflow Engineer / Cybersecurity Specialist


Full-Time or Part-Time Hybrid Lawrence, NY / Remote Reports to: Managing Attorney


ABOUT ROSENBERG LAW GROUP PLLC


Rosenberg Law Group PLLC (RLG) is a New York-based real estate law firm specializing in residential bank closings and property transactions. With offices in Brooklyn and Lawrence, NY, RLG serves lenders, buyers, sellers, and affiliated entities across the New York metropolitan area. The firm is committed to operational excellence, client confidentiality, and the strategic adoption of technology to deliver efficient, accurate, and secure legal services. As RLG continues to expand its practice and affiliated entities, we are investing in the people and systems that will power the next generation of our operations.


POSITION OVERVIEW


RLG is seeking a versatile and highly capable IT Technician / AI Workflow Engineer / Cybersecurity Specialist to own the firm's entire technology infrastructure. This is a unique, high-impact role that spans traditional IT management, cutting-edge AI workflow automation, cybersecurity compliance, web development, and mobile app development. The ideal candidate is a self-starter who thrives in a fast-paced legal environment, can work independently, and is excited about building technology systems from the ground up. You will work directly with firm leadership and have the opportunity to shape how RLG and its affiliated entities operate for years to come.


KEY RESPONSIBILITIES



1. IT Infrastructure Management

Administer and maintain all IT systems for RLG and its affiliated entities, including hardware, software, and network infrastructure

Manage the Microsoft 365 environment (Exchange Online, SharePoint, OneDrive, Teams, Azure AD), including user accounts, licensing, and access controls

Configure and maintain printers, scanners, workstations, and mobile devices across firm locations

Coordinate with external vendors and service providers for hardware procurement, maintenance, and support contracts

Monitor system performance, manage updates and patches, and ensure reliable uptime across all platforms


2. Cybersecurity & Compliance


Design, implement, and maintain cybersecurity protocols across all firm systems and endpoints

Enforce data encryption standards and secure handling protocols for confidential client documents and transaction records

Ensure compliance with New York data privacy requirements and applicable legal industry security standards

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Rosenberg Law Group PLLC | Confidential Posting

Establish and manage phishing prevention measures, endpoint protection, and multi-factor authentication (MFA) policies

Define and enforce role-based access controls (RBAC) and least-privilege principles across all platforms

Develop and maintain an incident response plan; lead response and remediation in the event of a security event

Conduct periodic security audits and vulnerability assessments


3. AI Workflow Development & Automation

Build and maintain AI-powered automation workflows using Microsoft Power Automate, Microsoft Copilot, Perplexity, and similar platforms

Automate document intake, routing, review, and processing workflows for real estate closings and legal transactions

Develop AI-driven tools to reduce manual workload and streamline legal operations firm-wide

Continuously evaluate emerging AI tools and automation technologies for potential adoption at RLG

Document all automation workflows and maintain version-controlled process libraries

4. Website & Mobile App Development

Build, maintain, and enhance firm websites and client-facing portals for RLG and affiliated entities

Handle front-end and back-end web development, ensuring performance, accessibility, and security

Apply SEO fundamentals to improve firm visibility and search rankings

Implement and monitor web security protocols to protect against unauthorized access and data exposure

Develop and maintain native iOS and Android mobile applications this is a major plus and a significant area of investment for RLG

5. Third-Party Integrations & Connectors

Connect, configure, and manage third-party integrations including WhatsApp Business, Plaid, SharePoint, OneDrive, CRM tools, and Meta/Facebook platforms

Build and maintain API integrations to automate data flows between firm systems and external services

Ensure all integrations adhere to security and data privacy requirements

Troubleshoot integration failures and ensure continuity of business-critical workflows

6. IT Support & Staff Training


Provide responsive, hands-on IT support to attorneys and staff at all firm locations

Develop and deliver training sessions to onboard staff onto new tools, workflows, and platforms

Create clear, accessible documentation and user guides for firm technology systems

Serve as the primary technical point of contact for day-to-day technology questions and issues

QUALIFICATIONS



Required


25 years of experience in IT support, cybersecurity, AI/automation development, or a related field

Proficiency in the Microsoft 365 ecosystem: Azure AD, Exchange Online, SharePoint, Teams, OneDrive, and Power Automate

Demonstrated experience building and maintaining AI tools and workflow automation platforms

Working knowledge of cybersecurity frameworks (NIST, SOC 2, or equivalent)

Web development skills including HTML, CSS, and JavaScript; experience with React or a similar framework is a plus

Strong problem-solving skills and the ability to diagnose and resolve technical issues independently

Excellent written and verbal communication skills able to translate complex technical concepts for non-technical audiences

Native iOS and/or Android app development (Swift, Kotlin, React Native, or Flutter) a MAJOR plus; RLG is actively looking to develop mobile applications

Advantage applicant has:

Experience with document automation in a legal or financial services environment
Familiarity with New York State data privacy laws and legal industry compliance requirements
Hands-on API integration experience (REST, webhooks, OAuth)
Prior experience working at a law firm, title company, or financial institution

WHAT RLG OFFERS

Compensation commensurate with experience across all applicable fields candidates with broader or deeper expertise will be compensated accordingly
Flexible schedule the firm will consider both full-time and part-time arrangements
Hybrid work model with remote flexibility and presence at our Lawrence, NY office as needed
A rare opportunity to build and own the entire technology infrastructure of a growing law firm from the ground up
Direct access to firm leadership and meaningful input into how technology shapes the practice
A collaborative, entrepreneurial environment with significant room for professional growth as RLG and its affiliated entities expand


HOW TO APPLY


Rosenberg Law Group PLLC is an equal opportunity employer. We welcome candidates from all backgrounds who meet the qualifications above.

Submit your resume, a brief cover letter, and any relevant portfolio or work samples via CareerPlug. Applications will be reviewed on a rolling basis.

We look forward to hearing from you.