Job Description
Job Description
Concierge
Part Time | Day Shift working 8 am - 4:30 pm Every Other Saturday and Sunday
** PAY RATE STARTING AT $16.50/HOUR **
(based on experience)
Make a meaningful impact with Three Pillars Senior Living Communities, located in Dousman, WI! We're seeking compassionate team members who embrace our core values: Respect, Commitment, Fulfillment, Empathy, and Fun!
As our Weekend Concierge, you'll be the first point of contact for residents, families, guests, and coworkers-welcoming everyone, answering questions, and helping navigate our campus. This role is active and dynamic-no two days are the same! You'll get to know our residents and families, anticipate their needs, and contribute to a welcoming, vibrant community.
Our Team Members Say It Best, at Three Pillars, you'll be:
- Valued for your dedication and compassion
- Empowered to grow-both professionally and personally
- Inspired by a strong culture of care and collaboration
- Welcomed into a close-knit, mission-driven community
Concierge Requirements:
- High School Diploma or G.E.D.
- Proficient with Microsoft Office and general PC use
- 2-3 years of experience in reception, hospitality, or senior living preferred
- Ability to lift up to 30 pounds occasionally
- Ability to walk throughout the building daily as needed
- Strong interpersonal skills; able to engage with residents, families, and visitors
- Fluent in English (reading, writing, and speaking)
- Excellent problem-solving and organizational skills
- Able to work independently with minimal supervision
What you'll do as a Concierge:
- Greet and assist visitors, manage sign-in, provide directions, answer questions, and handle resident deliveries.
- Support residents with programs, outings, reminders, and day-to-day non-care needs.
- Communicate with residents, families, and staff via phone and Microsoft Outlook, and provide administrative support including lobby displays, shared files, and guest reservations.
- Assist with light housekeeping in common areas and help with breakfast and lunch service in the dining rooms.
Benefits & Perks:
(* For full time employees working 30+ hours per week)
- Paid Time Off
- Low- to No-Cost Wellness Programs
- Tuition Reimbursement & Scholarships
- Medical, Dental, Vision & FSA *
- Company Paid Life Insurance *
- Short- and Long-Term Disability Insurance *
- Retirement Savings Plans
- Employee Referral Bonuses
- Emergency Loan Assistance
- Employee Assistance Programs (EAP)
Come Grow with Three Pillars:
Three Pillars Senior Living Communities is a not-for-profit organization sponsored by the Masonic Fraternity. Three Pillars takes pride in meeting the social, physical, and spiritual needs of older adults through high-quality housing and services via:
- Independent Living
- Assisted Living
- Memory Care
- Short-Term Rehab
- Long-Term Skilled Nursing
Three Pillars is more than a senior living community, it's a family. Come join our growing family!