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Front Desk Agent

Best Western Sawtooth Inn & Suites
locationJerome, ID 83338, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job DescriptionDescription:

Job Title: Front Desk Associate


Job Summary:

We are seeking a friendly and organized Front Desk Associate to join our hotel team. This role involves providing excellent customer service at the front desk while also assisting with pool maintenance to ensure a clean and welcoming environment for our guests.


Key Responsibilities:

- Greet and check in guests with a warm and welcoming demeanor

- Handle guest inquiries and provide information about hotel services and local attractions

- Manage reservations and process payments efficiently

- Maintain cleanliness and organization of the front desk area

- Assist in cleaning and maintaining the hotel pool area, ensuring it meets health and safety standards

- Monitor pool conditions and report any maintenance issues

- Collaborate with other hotel staff to ensure a seamless guest experience


Skills and Qualifications:

- Excellent communication and interpersonal skills

- Strong customer service orientation

- Ability to multitask and manage time effectively

- Basic knowledge of pool maintenance and safety protocols is a plus

- Proficient in using computer systems and hotel management software

- Attention to detail and a commitment to maintaining a clean environment

- Flexibility to work various shifts, including weekends and holidays


We offer a supportive work environment and opportunities for growth within the company. If you are passionate about hospitality and enjoy working with people, we encourage you to apply.

Requirements:


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