Job Description
Job Description
The Service Advisor schedules customer service and communicates additional services needed. Responsible for managing relationships with the customer service department. Inspects and tests cars to determine needs and cost of repairs.
Responsibilities
- Make an estimate of work and repair
- Continuously monitor the status of customer
- Perform service sales
Requirements
- Valid driver's license
- Knowledge of CDK / ADP / Tekion
- Ability to estimate the cost and time of repairs, considering the client
- Oriented to customer service and teamwork.
- Knowledge in the work of mechanics to guide the client
- Scheduling of service appointments
Education
- BA degree
Experience
- Experience in the position or in the auto industry 2 or more years (preferable)
Language Ability
- Bilingual: Spanish and English
***EEO