Job Description
Job DescriptionWe are looking for an experienced and service-oriented Concierge 4 to support executive workplace operations in Atlanta, Georgia. This Contract position is ideal for someone who brings a hospitality mindset, strong organizational skills, and the ability to manage meeting activity in a fast-paced corporate setting. The person in this role will help coordinate room scheduling, prepare spaces for meetings and events, and provide a detail-oriented experience for guests, leaders, and internal teams across two office locations.
Responsibilities:
• Oversee daily booking activity for conference rooms and shared spaces, keeping calendars, usage records, and scheduling details accurate and up to date.
• Coordinate with catering, audio/visual support, property management, and workplace partners to ensure meetings and events run smoothly from start to finish.
• Prepare meeting rooms for use by arranging furniture, placing signage, and setting out materials and supplies needed for participants and presenters.
• Perform room resets and large-scale space reconfigurations for gatherings that may range from small meetings to events with up to 100 attendees.
• Enter and manage service requests through workplace ticketing and reservation platforms, while tracking follow-up items to completion.
• Provide concierge-level assistance on an executive floor, responding to requests with discretion and sound judgment.
• Help maintain seamless day-to-day facilities support by stepping in on additional operational tasks as business needs change.
• Partner closely with coworkers across both assigned locations, contributing to a team-focused environment and assisting others when needed.• Associate or Bachelor’s degree required.
• 2–5 years of experience in concierge, hospitality, workplace services, or a comparable client-facing corporate environment.
• Demonstrated ability to deliver high-touch service for executives, guests, or high-profile clients with a calm and detail-oriented approach.
• Strong verbal and written communication skills, with the ability to handle sensitive situations and de-escalate concerns effectively.
• Experience using Microsoft Office applications, especially Outlook, for scheduling, communication, and coordination.
• Familiarity with room reservation tools, ticketing systems, or content management platforms used in workplace operations.
• Ability to stay effective under pressure, manage multiple priorities, and remain flexible for occasional after-hours event support.
• Comfortable with physically active work, including walking throughout the day and moving tables, chairs, and meeting room equipment.