Job Description
Job DescriptionLocation: Field-Based | Schedule: Monday–Friday, 8 AM–5 PM
Type: Full-Time | Department: Production
About the RoleAs an Assistant Project Manager, you’ll serve as the critical link between customer experience, on-site damage assessment, accurate project planning, and efficient project execution.
Using cutting-edge 3D scanning technology, you’ll capture detailed visuals of fire, water, storm, or remodel projects to support estimating and insurance documentation.
This is a hands-on, field-based role combining digital documentation, customer interaction, and on-site support for project managers and skilled trades in a fast-paced, team-oriented environment.
Key Responsibilities
- Perform Matterport and Hover 3D scans and photographs before, during, and after restoration or remodeling projects.
- Upload, label, and verify scan data for completeness and accuracy.
- Work closely with project managers, estimators, and insurance representatives to ensure accurate documentation and smooth project flow.
- Assist with material procurement, deliveries, and returns.
- Coordinate with trade partners and city inspectors to keep projects compliant and on schedule.
- Support field teams with measuring, loading/unloading materials, cleanup, and prep work.
- Maintain scanning equipment, troubleshoot basic issues, and ensure software is current.
- Professionally interact with property owners, explaining the scanning process and maintaining a respectful presence.
- Participate in emergency response services (board-ups, temporary roof tarping, etc.) – bonus pay for after-hours response.
Qualifications
- High school diploma or equivalent required.
- 2–3+ years of customer service, construction, or field support experience preferred.
- Strong attention to detail and ability to learn new technology quickly.
- Proficiency with Google Suite and Microsoft Office.
- Tech-savvy: comfortable using iPads, Matterport cameras, and mobile apps.
- Familiarity with hand and power tools (drills, saws, tape measures).
- Excellent communication skills; able to stay calm and professional in high-stress situations.
- Physically capable of lifting 50+ lbs, climbing ladders, and working in attics, crawlspaces, and various environmental conditions. Ability/ willingness to walk on roofs.
Safety Requirements
- Adhere to all company safety protocols and PPE use (Tyvek suits, respirators, gloves, steel-toe boots, etc.).
- Safely enter and work in damaged or construction-impacted structures.
- Participate in toolbox talks and maintain safe work practices on-site.
Compensation & Benefits
- Hourly pay with overtime and bonus opportunities for emergency response work.
- Paid time off and holiday pay.
- Company vehicle and equipment provided.
- Annual performance and compensation review.
- Career growth and professional development opportunities within the company.