Food & Beverage Outlets Supervisor

Job Description

Job Description

As a Food & Beverage Outlets Supervisor at DoubleTree by Hilton, you'll play a pivotal role in crafting memorable dining experiences and ensuring smooth daily operations. Your leadership will guide our team to uphold brand and safety standards while driving sales and managing inventory. You'll be empowered to resolve customer concerns effectively, fostering an environment where both guests and team members thrive. Competitive wages, comprehensive benefits, and Hilton Employee Discounts are just a few ways we show our commitment to your well-being and growth.

At DoubleTree by Hilton, our CARE culture is the heart of everything we do. We believe in delivering exceptional experiences for our guests and team members alike. Join us and be part of a team that values innovation, career development, and a supportive work culture. If you're ready to lead with passion and make an impact, we invite you to apply and grow with us.

Compensation:

$14 - $15 hourly plus tips

Responsibilities:

• Lead and inspire your team to deliver exceptional service, ensuring every guest feels valued and welcomed.
• Oversee daily operations of the food and beverage outlets, maintaining a seamless flow from opening to closing.
• Monitor inventory levels closely, ensuring we never run out of guest favorites while minimizing waste.
• Drive sales targets by implementing creative strategies and promotions that resonate with our guests.
• Ensure all brand and safety standards are met, creating a safe and enjoyable environment for both guests and staff.
• Resolve customer complaints swiftly and effectively, turning challenges into opportunities for improvement.
• Collaborate with kitchen and service staff to ensure timely and accurate order delivery, enhancing the guest experience every time they visit us.

Qualifications:

• Education: High School diploma or equivalent is required; an Associate's or Bachelor's degree in Hospitality, Business Administration, or a related field is often preferred.
• Experience: 1–3 years of prior supervisory or team leadership experience in a relevant retail or food and beverage environment.
• Skills: Strong communication, conflict resolution, time management, and basic financial/math skills.
• Certifications: Food safety (ServeSafe).

About Company

At the DoubleTree, it's our unique CARE culture that inspires us to create and deliver exceptional experiences for our guests, Team Members, and the communities in which we live and work.

Our hotel is near I-25, five minutes from the Broadmoor World Arena, and it's under five miles from downtown Colorado Springs, Fort Carson, and the Cheyenne Mountain Zoo. Garden of the Gods is only a 20-minute drive away.

Competitive Wages, Medical, Dental, Vision, 401(k), and Hilton Employee Discounts.

The DoubleTree Colorado Springs is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, genetic information, or any other characteristic prohibited by federal, state, and/or local laws.