IT Manager

Job Description

Job DescriptionDescription:

Note: This is a fully on-site position. Standard hours are Monday through Friday, 8:00 AM to 4:30 PM.

About The SEED School of Washington, D.C.

The SEED Foundation (www.seedfoundation.com) was created in 1997 to establish college-preparatory urban boarding schools that prepare secondary students both academically and socially, for success in college and beyond. In 1998, the Foundation opened The SEED Public Charter School of Washington, D.C. – the nation’s first public college preparatory boarding school. The school currently serves 250 students in grades 9-12. In 2015, 100% of SEED’s seniors were accepted to a four-year college or university.

All SEED students live on campus from Sunday evening through Friday afternoon when they return home for the weekend. The dormitories are organized into small “houses” of an average of 15-18 students per resident advisor for afternoon and evening routines such as academic study hall, house meetings, SPARKS and other structured activities. We provide a safe and caring 24-hour boarding experience. Our relationship with parents/guardians is essential to the success of their scholar while at SEED.

About The SEED Network

SEED is the pioneering national network of public, college-preparatory boarding schools, offering a unique 24-hour, 5-day per week learning environment. Our tuition-free schools, the first of their kind in the U.S., are intentionally designed to serve traditionally underserved students. Supported by The SEED Foundation, we operate in Washington, D.C., Baltimore, Miami, and Los Angeles. The Foundation's College Transition & Success (CTS) team provides comprehensive support to SEED graduates from junior year through college graduation. SEED's success has gained recognition from media outlets like 60 Minutes and The New York Times, and former President Obama has lauded it as "a true success story." Learn more at www.seedfoundation.com.

Position Overview

We are currently seeking a skilled IT Manager to oversee all IT functions at SEED, DC. This role is critical in supporting our students and staff by ensuring seamless network operations, reliable technology infrastructure, and robust cybersecurity measures. Reporting to the Senior Director of Operations, the IT Manager will oversee the design, implementation, and maintenance of our network infrastructure in alignment with The SEED Foundation's network guidance and best practices.

Requirements:

Essential Duties and Responsibilities

• Design, implement, and maintain the school’s network infrastructure, including routers, switches, firewalls, and wireless access points.
• Configure and troubleshoot network devices to ensure optimal performance and reliability. Monitor network performance and identify potential issues.
• Implement network security measures to protect the network from cyber threats. Manage network access controls, including user authentication and authorization.
• Install, configure, and maintain servers, workstations, and other network devices. Manage user accounts and permissions.
• Perform regular system backups and disaster recovery procedures. Implement and maintain system security measures, such as antivirus software and intrusion detection systems.
• Provide technical support to staff and students, including troubleshooting hardware and software issues. Respond to help desk tickets in a timely and efficient manner.
• Document network configurations and troubleshooting procedures.
• Manage the inventory of school-owned devices, including laptops, tablets, and other technology equipment. Coordinate device distribution and collection processes.
• Troubleshoot hardware and software issues with school-owned devices.
• Ensure devices are configured and updated with the latest software and security patches.
• Stay up to date on technology standards and best practices. Implement and maintain network and security configurations in accordance with these standards.
• Participate in regular technology audits and assessments to ensure compliance.
• Plan and execute network-related projects, such as network upgrades or new system implementations. Coordinate with other IT staff and vendors to ensure project success.
• Align project plans with the organization’s overall technology strategy. Work collaboratively with other network administrators to share best practices and troubleshoot issues.
• Develop and deliver technology-related professional development sessions and training opportunities for students and staff
• Develops and manages the annual IT budget.
• Tracks and controls expenditures to ensure budgetary compliance.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Certifications (e.g., CCNA, CCNP, MCSA, MCSE) are preferred.
• Minimum 3 years of experience in network administration.
• Experience with cloud-based solutions (e.g., Google Workspace, Microsoft 365) to support remote work and collaboration.
• Proficiency in MDM solutions to manage and secure school-owned devices.
• Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.).
• Experience with network security and cybersecurity best practices.
• Proficiency in network troubleshooting and problem-solving.
• Experience with server administration.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Passionate commitment to The SEED School's mission and values.
• Strong financial acumen, including budgeting, forecasting, and cost management.