Job Description
Job DescriptionPosition Summary
We are seeking a Senior Property Manager to lead the day-to-day operations of our residential property portfolio. The ideal candidate is a highly organized, experienced property management professional who thrives in a collaborative, fast-moving environment. This role requires strong leadership, excellent communication skills, and a strategic mindset to maintain high occupancy, enforce lease compliance, and ensure outstanding tenant satisfaction.
Key Responsibilities
Property Operations & Oversight
- Oversee daily operations of a portfolio of residential properties (scattered site or multifamily)
- Conduct regular property inspections to ensure curb appeal, safety, and maintenance standards
- Coordinate with in-house maintenance staff and vendors to ensure timely completion of work orders and capital projects
- Enforce lease terms, handle lease violations, and oversee eviction proceedings as needed
Team Leadership & Collaboration
- Supervise and support accounts, customer service, leasing, and maintenance managers
- Provide regular coaching, feedback, and performance reviews to staff
- Collaborate with the Director of Operations and Owner to identify and execute strategic property goals
Resident Relations & Retention
- Respond to escalated resident concerns and ensure timely resolution of issues
- Build strong relationships with residents to promote retention and community satisfaction
- Oversee resident move-in/move-out processes, ensuring quality control and timely turnovers
Leasing & Financial Performance
- Monitor occupancy and leasing performance; work closely with the leasing team to meet leasing goals
- Recommend rental pricing adjustments based on market data
Compliance & Reporting
- Ensure properties meet all local housing codes, licensing, and fair housing regulations
- Maintain accurate records in property management software
- Generate reports on occupancy, maintenance, delinquencies, and performance KPIs
Qualifications
- Minimum 10+ years of residential property management experience (multifamily or scattered-site)
- Prior supervisory experience required
- Strong knowledge of landlord-tenant law and fair housing regulations
- Excellent communication, conflict resolution, and time management skills
- Proficiency with property management software and Microsoft Office Suite
- High school diploma or equivalent required; Bachelor's degree preferred
- CAM, ARM, or similar certification preferred
- Valid driver’s license and reliable transportation required
Annual bonuses up to $12,000.