Job Description
Job Description
Pre-Construction Alignment
- Lead pre-construction meetings with the municipality to represent and walk through the construction plan — providing a clear project overview and winning municipal support for the SQUAN effort.
- Align with the client on expectations, deliverables, and the productivity schedule after the first shovel is in the ground.
- Set expectations with contract partners on safety, construction practices, production schedules, and SQUAN standards for dailies, invoicing, and reporting.
Field Quality & Safety Auditing
- Conduct 100% quality and safety auditing during the initial phase(s) of each new program, maintaining a steady, visible in-field presence.
- Enforce strict adherence to industry compliance, customer SOW, municipal expectations, utility/ROW requirements, and SQUAN standards.
- Identify and correct issues in real time, escalating systemic risks to BD and Ops leadership after they impact schedule, cost, or customer confidence.
Compliance & Documentation
- Verify that field execution matches the approved plan, permits, and locates, documenting deviations and resolutions.
- Maintain launch-phase records that support clean invoicing, reporting, and audit readiness.
Customer Onboarding & Tool Translation
- Translate and train customer back-office and contractor tools to SQUAN construction, PMO, and billing processes — ensuring rapid revenue ramps and a frictionless customer experience.
Operations Handoff
- Transition QC/QA responsibility to the Operations QC/QA team once the program is stabilized, ensuring a clean, documented handoff with no loss of standards.
Feedback Loop
- Feed field intelligence back to the BD team — recurring contractor issues, muni/utility friction points, and lessons learned — to prevent repeat problems on future launches.
Required Qualifications
- 10+ years in OSP (outside plant) construction — underground and aerial fiber, conduit placement, splicing/restoration — with inspection, field quality, or safety leadership experience.
- Municipal engagement leadership: experience with, or strong comfort in, leading pre-kickoff conversations with municipalities to present the project overview and win their support for the SQUAN effort.
- Experience dealing with FTTH ISP overbuilders, telcos, and MSOs.
- Ability to translate and train customer back-office contractor tools to SQUAN construction, PMO, and billing to ensure rapid revenue ramps and a frictionless customer experience.
- Working knowledge of construction compliance: OSHA safety standards, municipal permitting/ROW, utility locates (811), and traffic control.
- Ability to read and interpret construction plans, SOWs, and permit packages.
- Willingness and ability to travel 75–100%, often to new or remote locations, on short notice.
- Strong stakeholder communication — able to hold the line with contractors and represent SQUAN credibly to clients and municipalities.
- Valid driver’s license and clean driving record.
Preferred Qualifications
- Prior experience standing up new deployment centers or new customer programs.
- Familiarity with SiteTracker or similar field/project management platforms.
- OSHA 30, CST, or comparable safety/quality certifications.
Working Conditions & Physical Requirements
- Predominantly outdoor field environment in all weather conditions.
- Ability to walk job sites, access construction areas, and stand for extended periods.
- Extended and irregular travel schedules aligned to launch windows.